THE MARKET FLC, LLC Shift Supervisor 1 Louisville, NE · Part time

Facilitate daily workflow, coaching and supervision of employees to achieve the goal of offering the best shopping experience to everyone that walks through the doors of The Market.

Description

POSITION 

Shift Supervisor 1 – reports to Lead Supervisor


PURPOSE

Facilitate daily workflow, coaching and supervision of employees to achieve the goal of offering the best shopping experience to everyone that walks through the doors of The Market.


TASKS

Supervise Customer Experience Associates

  • Prepare and reconcile cash
  • Coach and train new and existing employees
  • Communicate with other Supervisors on daily operations via Manager Notes
  • Provide CEA feedback to Lead Supervisor/owners
  • Adjust, add manual entries and approve timecards
  • Manage shift swaps and find replacements for shift gaps
  • Maintain and update CEA daily task process
  • Remove inventory adjustments from system

Create an exceptional shopping environment 

  • Maintain accurate list of expiration dates
  • Remove outdated and spoiled inventory from the system
  • Manage expiration date process
  • Research and fulfill special orders/requests
  • Find new and replacement items for Lead supervisor to approve
  • Reset sections
  • Commit worksheets (physical inventory, purchase orders, store to store transfers)
  • Process returns
  • Facilitate supply truck workflow
  • Write vendor credits as needed
  • Report and act upon facility issues


REQUIRED SKILLS

Key areas that must be demonstrated

  • Commitment
  • Ability to problem solve with good judgement
  • Excellent coach and trainer
  • Excellent organizational skills
  • Customer focused extrovert


RESULTS AND MEASUREMENT

Commitment Goal:

  • Unavailability in Sling prior to next published schedule each week
  • Arrive on time each shift
  • Provide Shift Supervisor schedule relief, planned or unplanned.
  • Must work with other Supervisors to ensure scheduled shifts are covered. 
  • Supervision Goal: 100% of CEA shifts fulfilled as measured by Sling every 30 days


Salary

$14 - $16 per hour