This role is organized around five core responsibility areas.
1. Retention & Advancement Coaching
Support employed alumni in staying employed and growing — with advancement understood broadly, including but not limited to promotion — the coaching equivalent of career elevation support, owned directly rather than delegated.
- Maintain coaching relationships with employed alumni focused on 1-year retention and advancement, including but not limited to promotion
- Bring a grounded perspective on what it takes to succeed in the early months of a first tech job, informed by Marcy's institutional knowledge of how alumni tend to navigate that period
- Engage regularly with the Partnerships team to incorporate real-time feedback from employer partners and prior program knowledge of individual alumni into coaching
- Check in on factors that could shift an alumnus's standing — manager relationship health, workplace fit, engagement — and flag risk early
- Coach through workplace challenges as they arise, rather than only at scheduled intervals
2. Job Search & Placement Coaching
Coach alumni and, capacity-permitting, Fellows nearing graduation through the job search process — building interview presence, professional conduct, and the confidence to navigate hiring and setbacks.
- Maintain an active caseload of active job seekers, prioritizing those approaching or in employer referral cycles
- Conduct mock behavioral interviews, coaching toward research and preperation, strong storytelling, clarity, reflection, and professional presence, and confirm readiness through structured review with program leadership
- Observe and document professional conduct — reliability, responsiveness, and communication across Slack, meetings, and email — and factor that into readiness assessments alongside program leadership
- Coach toward stronger self-awareness of strengths, growth areas, and value proposition enabling development and increased confidence over time
- Extend job-search-readiness coaching to Fellows nearing graduation when caseload capacity allows, in coordination with whoever owns Fellowship coaching resources
3. Professional Brand & Portfolio Readiness
Push alumni and Fellows toward a market-ready professional brand — resume, LinkedIn, and technical portfolio
- Coach resumes to a strategically formatted, impact-focused, and role-tailored standard that passes employer screening
- Coach LinkedIn profiles to be complete, discoverable, and aligned with target roles and strengths
- Track completion of GitHub profiles and public-facing portfolio artifacts (e.g., dashboards, applications, case studies), coordinating review by program leadership or industry professionals where technical assessment is needed
- Confirm readiness on brand deliverables through structured review with program leadership
4. Cross-Functional Alignment
Stay current on program context and alumni/Fellow status by meeting regularly with the people closest to that information — so coaching reflects what's actually happening on the ground, not stale context.
- Meet regularly with Program Directors to stay current on program design, sequencing, and cohort-level context relevant to coaching
- Meet regularly with the Partner Success Director to stay current on employer partner expectations, open roles, and referral cycle timing
5. Documentation, Communication & Systems
Keep coaching activity visible and trackable so it strengthens — rather than sits outside — Marcy's broader data and program infrastructure.
- Log comprehensive session notes and feedback in the designated tracking system within 24 hours of each session
- Send confirmation and reminder communications (email and Slack) ahead of every scheduled session
- Follow up with no-shows within 5 minutes of the scheduled start time
Who You Are:
As a coach, confidant, and cheerleader for our alumni and Fellows, a Career Success Coach should embody our Pillars of Character in everything from a mock interview debrief to a hard conversation about a job that isn't working out.
- Ingenious Curiosity 🧠
- You bring genuine curiosity to every person you coach — no two job searches or career paths look the same, and you enjoy figuring out what actually works for the person in front of you rather than running a script.
- Collective Responsibility 🌎
- You care deeply about the communities we serve and understand the stakes of helping someone land — and keep — a life-changing first tech role. You take pride in being part of that outcome.
- Unafraid Adaptability 🧘🏿♂️
- You coach across contexts comfortably — a Fellow who's never interviewed before, an alumnus three years into their career facing a tough manager conversation, a job search that's stalled and needs a new strategy. You adjust your approach to the person, not the other way around.
- Bold Ambition 🧗🏾♀️
- You push the people you coach to aim higher than they might on their own — because you know what's possible and you're not willing to let them settle short of it.
- Tough Love ❤️
- You hold the people you coach to a high bar, even when it's uncomfortable, because you're genuinely invested in where they can go.
Qualifications:
- You have real experience coaching people across different contexts and backgrounds — not just one population or one type of career stage — with particular strength coaching people from non-traditional backgrounds into competitive industries.
- You have workforce or career coaching experience specifically focused on helping people get jobs — behavioral interview prep, job search strategy, and placement — not just general life or executive coaching.
- You coach with clear, repeatable systems — structured session formats, defined readiness criteria, consistent documentation — rather than an entirely intuition-driven approach.
- You're an excellent communicator who gives direct, specific, and actionable feedback, and who coaches others to communicate that way too.
- You're comfortable holding both the job-search coaching and the "what happens after you get the job" coaching — retention, advancement, and navigating early workplace challenges.
- You have a bold commitment to equity and uplifting Black and brown communities, and are comfortable regularly discussing race, class, gender, sexuality, and other identities as they intersect with career navigation.
Compensation
$50/hour, contract, approximately 20 hours/week
Caseload
Approximately 60 alumni and Fellows
Location
Remote