The Landing Grill and Sushi Bar Host Westlake Village, CA · Part time Company website

Apply for Host

Candidates should be proficient in communication skills, have a friendly demeanor, and be able to maintain a calm and professional attitude during peak dining hours.

Responsibilities:

• Greet guests with a warm and friendly demeanor as they enter the restaurant.
• Manage reservations using our reservation system.
• Ensuring accurate and timely seating of reservations and walk-in guests.
• Escort guests to their tables and provide menus.
• Communicate effectively with servers and kitchen staff to manage table assignments and wait times.
• Answer phone calls and assist with inquiries about the restaurant, reservations, and special events.
• Maintain a clean and organized host/hostess station and entrance area.
• Accommodate special seating requests whenever possible.
• Monitor the dining area to ensure a pleasant and efficient guest experience.
• Handle guest complaints or concerns with professionalism and tact, escalating issues to management when necessary.
• Assist with opening and closing duties, such as setting up or breaking down the host/hostess station.
• Take accurate food and drink phone orders and enter them into the POS system.
• Process guest payments accurately and efficiently.

Qualifications:

• Previous experience in a customer service role preferred, but not required.
• Excellent communication and interpersonal skills.
• Friendly, outgoing personality with a genuine desire to provide exceptional guest service.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Professional appearance and demeanor.
• Basic math skills for handling cash and processing payments.
• Ability to stand and walk for extended periods.
• Availability to work flexible hours
• Evenings, weekends, and holiday availability required.

Benefits: 

• Competitive pay
• 5 paid sick days
• Flexible schedule
• Employee meal discounts