Street Outreach Specialists implement the Hospitality Hub’s efforts to enroll individuals experiencing street homelessness into the Continuum of Care.
About the role:
Street Outreach Specialists implement the Hospitality Hub’s efforts to enroll individuals experiencing street homelessness into the Continuum of Care. The Street Outreach Specialists are responsible for representing the Hub to individuals experiencing homelessness and for maintaining positive relationships with partners such as the Blue Suede Brigade. Street Outreach Specialists build rapport with each individual experiencing homelessness. Individuals who initially refuse services may become more willing over time with proper cultivation and trust-building by the Specialist.
Street Outreach Specialists are based at the Hub Plaza at 590 Washington and use vehicles for transportation throughout our priority areas to connect with individuals experiencing homelessness. Specialists prepare refreshments at the beginning of each shift and bring it with them to offer street homeless men and women. Specialists are ready to answer any questions about the Hub’s services and may provide other options for accessing services in Memphis.
While typical work hours for this position are 8am-4pm, Monday-Friday, the Hospitality Hub runs programs 24 hours a day, seven days a week. To best meet our mission and serve the community, we expect all staff to be flexible and willing to meet demand, respond to emergencies, or fulfill programmatic responsibilities and promises which may include working holidays, weekends, evenings, or night shifts. Staff is compensated with overtime pay for hours exceeding 40 hours a week.
While the primary responsibilities of the position are outlined below, this list is not exhaustive. Employees are expected to respond to meet additional needs and requests of the organization and managers.
Health benefits, parent leave and generous PTO are available for all regular full-time employees. Pay starts at $17/hour.
Responsibilities
Requirements
Training provided by The Hospitality Hub
Hiring Process:
Unfortunately, we cannot confirm receipt of or respond to every single application. If your experience matches many but not all of the qualifications, we still encourage you to apply.
The Hospitality Hub staff works with vulnerable populations. Our team is proud to have a 100% vaccination rate against COVID. To maintain the safety of our clients and guests, all offers of employment at the Hub are contingent on a background check. Results of the background check may not necessarily disqualify candidates from being hired.
The Hospitality Hub is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: The Hub is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The Hub are based on organizational needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, gender identity or expression, sexual orientation, mental or physical disability, ancestry, military discharge status, source of income, housing status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The Hub will not tolerate discrimination or harassment based on any of these characteristics. The Hub encourages women, people of color, LGBTQ+ people, and people of all ages to apply.
Salary range listed is the minimum starting wage.
$16 - $16 per hour