The Hospitality Hub of Memphis Kitchen Associate Memphis, TN · Full time

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The Hospitality Hub works to help people exit homelessness. Located in downtown Memphis, the Hub campus is a safe, kind, and respectful environment that serves as a single point of entry to comprehensive support services for those experiencing homelessness. We provide our guests with the stabilizing resources they need, including temporary shelter, assistance acquiring identification, employment opportunities, and referrals to community partners.

Team Culture and Expectations: The Hub is a human first social agency meaning our goal is to decrease suffering for the person in front of us while simultaneously building systemic solutions. While the primary responsibilities of the position are outlined below, we expect all staff to be flexible and available to respond to emergencies and fulfill programmatic responsibilities which may require working holidays, weekends, evenings, or nights. Everyone in the organization is expected to identify and solve problems. The Hub hires passionate, empathetic individuals. 

Additionally, the Hospitality Hub serves people who have experienced discrimination, violence, and other traumatic events. Many Hub clients and guests are healing from trauma related to their marginalization. It is critically important that all members of the Hub team maintain a hospitable and welcoming environment by remaining calm and kind when clients are feeling frustrated.

Primary Location: The current position is located at 590 Washington Ave, Memphis TN 38105

Hours: Evenings with weekend availability 

Benefits: A generous paid time off policy, paid parental leave, professional development and medical insurance are offered to all regular full-time employees. Regular training is provided to all employees.

Pay: The salary for this position is dependent on the candidate's demonstrated experience, expertise, and skill. The salary range for this role starts at $16/hr. Hourly team members are

compensated with pre-approved overtime pay for hours exceeding 40 hours a week.

Reports to: Duane Ehrat the Hospitality Hub Facilities Manager

While the position's primary responsibilities are outlined below, this list is not exhaustive. 

Responsibilities 

• Prepares food items by cutting, chopping, mixing, and preparing sauces
• Cooks main dishes, desserts, appetizers, and snacks by grilling, frying, sautéing, and other cooking methods to specified recipes and standards
• Plates and serves or pre-packs prepared foods 
• Follows all kitchen operation and hygiene procedures to meet food safety standards and regulations including the handling and storage of food
• Follows recipes, including measuring, weighing, and mixing ingredients
• Sets up and stocks food items and other necessary supplies
• Maintains cleanliness and complies with food sanitation requirements by properly handling food and ensuring correct storage
• Wears gloves when handling all food
• Cleans and sanitizes cooking surfaces at the end of the shift
• Puts away all pots, pans, and utensils where they belong
• Performs inventory checks and completes food storage logs
• Performs other duties as assigned

Requirements

• 2+ years of experience as a line cook, restaurant cook, or prep cook
• Experience with various cooking methods and procedures
• Familiar with industry best practices including healthy eating and sanitation
• Basic written and verbal communication skills
• Willingness to use Slack (a chat messaging application) to communicate with colleagues
• Organizational skills
• Accuracy and speed in executing tasks
• Ability to work as a team member
• Follows directions and instructions
• Able to work 8 hours on your feet and lift 30 lbs

Training provided by The Hospitality Hub

• CPR/First Aid Certificate 
• Training on all services offered by the Hospitality Hub

Hiring Process: 

The Hospitality Hub staff works with vulnerable populations. To maintain the safety of our clients and guests, all offers of employment at the Hub are contingent on a background check. Results of the background check may not necessarily disqualify candidates from being hired. 

The Hospitality Hub is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: The Hub is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The Hub are based on organizational needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, gender identity or expression, sexual orientation, mental or physical disability, ancestry, military discharge status, source of income, housing status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The Hub will not tolerate discrimination or harassment based on any of these characteristics. The Hub encourages women, people of color, and people of all ages to apply.