The Cove Riverwalk Villas Full Time Cleaning Crew Member Wilmington, NC · Full time Company website

Apply for Full Time Cleaning Crew Member

The Cove Riverwalk Villas is a boutique luxury houseboat lodging experience in downtown Wilmington, NC. We offer one-of-a-kind stays on the water, designed to help guests relax, connect, and create memorable experiences. What sets us apart is our attention to detail and our commitment to a truly exceptional guest experience—every space is thoughtfully prepared and every interaction is intentional. As a growing, locally operated company, we’re building a crew that takes pride in their work, supports one another, and plays a direct role in creating something unique.

As a Full-Time Cleaning Crew Member at The Cove Riverwalk Villas, you’ll play an important role in making sure our houseboats and property are clean, comfortable, and ready to welcome guests. This is a hands-on, fast-paced position that requires reliability, attention to detail, efficiency, and a willingness to work as part of a team.

What You’ll Do:

• Clean and prepare houseboats between guest stays, including dusting, vacuuming, sweeping, mopping, sanitizing bathrooms and kitchens, making beds, restocking amenities, and completing other items on our turnover checklist.

• Ensure both indoor and outdoor areas of each houseboat are clean, organized, and fully guest-ready before check-in.

• Complete laundry duties, including washing, drying, folding, organizing, and preparing linens and towels for upcoming turnovers.

• Restock cleaning supplies, linens, guest amenities, and other inventory as needed.

• Identify and promptly report maintenance concerns, damages, missing items, excessive messes, or anything else that could impact the guest experience.

• Work efficiently to complete assigned turnovers within the expected timeframe while maintaining The Cove’s cleanliness and quality standards.

• Assist with general cleaning and organization of staff, laundry, store, and common areas as needed.

• Work collaboratively with our Cleaning, Guest Services, Maintenance, and Operations teams to make sure houseboats are ready for arriving guests.

Schedule & Availability:

This is a full-time position, and Sunday availability is mandatory. Weekend availability is an important part of this role due to our guest turnover schedule.

Cleaning hours are typically between 10:00 AM and 4:00 PM, with the busiest period occurring between guest checkout and check-in. However, hours may begin earlier or extend later depending on occupancy, turnover volume, and operational needs.

With the opening of our new Cove store/office and laundry facility, some laundry and cleaning responsibilities will take place there and may extend beyond our traditional turnover hours. Applicants should have flexibility in their schedule and understand that hours may vary from day to day based on the needs of the property.

What We’re Looking For:

We’re looking for someone who is dependable, hardworking, detail-oriented, and takes pride in leaving a space truly ready for the next guest. Because our schedule is driven by guest arrivals and departures, reliability and punctuality are extremely important.

Previous professional cleaning or hospitality experience is helpful, but we’re also willing to train someone with a strong work ethic and the right attitude. Team members should be comfortable working independently as well as alongside others, managing multiple assigned spaces, staying on schedule, and communicating when something needs attention.

This is an active position that involves being on your feet for extended periods, bending, lifting, carrying linens and supplies, climbing stairs, and working both indoors and outdoors in a waterfront environment.