The Clinic Program Director is responsible for assisting in planning, organizing and implementing communications and community relations programs for all programs provided by the organization. The Director works collaboratively with the Executive Director and Chief Operating Officer establishes plans and promotes the programs offered by the organization.
Duties:
- Responsible for recruiting Clients on a consistent basis.
- Assisting with recruiting clinicians to the practice.
- Schedules and promotes programs in a variety of ways to ensure access for the target populations and meaningful involvement.
- Meets with clients, fields phone calls for contacts and makes recommendations of support and provides referrals.
- Responsible for making sure client paper files are updated.
- Coordinates marketing of program and facilitation of program; determines priorities in conjunction with the Executive Management Team
- Builds collaborations and partnerships within our community to enhance program services.
- Prepares periodic reports and records on program activities, progress, status, or other special reports and ensures that all reporting is done according to CARF accreditation standards
- Maintain close communication regarding the status of outreach efforts with program staff.
- Assist with updating policies, and assisting with administrative tasks so that they align with COMAR and CARF regulations.
- Build participation and collaboration within local initiatives focused on community building.
- Develops a consistent presentation outline for staff and others to utilize.
- Develops outreach materials and packets.
- Maintains relationships with collaborative partners and cultivate new ones.
- Assists in the coordination of special events.
- Assist with Directing the day-to-day operation and administration of the program, in accordance with program goals and objectives; oversees program coordination and logistics; prepares necessary reports; resolves problems and makes changes to accommodate changing priorities and needs
- Assist with creating and implementing processes to ensure that the company is performing at the standards outlined by COMAR and CARF.
- Grant reporting related to the clinic and other programmatic work.
- Cooperate and assist with all site visits and audits, accreditation related processes.
- Other duties as assigned.
Qualifications:
- Must be knowledgeable of COMAR and CARF regulations
- Master's degree in mental health, health services, business administration, or related field required.
- Prior community organizing, campaign organizing, and/or other forms of constituent building experience (small-and/or large-scale) preferred
- Ability to work a flexible schedule, to include evenings and weekends to meet the needs of community residents and be present at community function.
- Excellent communication and organization skills
- Knowledge of community development issues, and experience working in diverse communities including multiple generations (seniors, youth, working adults), as well as across ethnic and racial communities
- Strong command of MS Office tools including Power Point, Excel and Word
- Valid driver's license and reliable transportation and automotive liability insurance
- Ability to research and interpret accreditation standards, criteria, and elements.
- Excellent oral and written communication skills
- Must be detail oriented, organized, able to multi-task, and keep thorough and accurate records
- Excellent interpersonal skills, including the ability to create and maintain good working relationships
- Able to see projects through from start to completion, and to meet firm deadlines
- Strong project management skills and ability to work with others to ensure deadlines are met.