This role is responsible for optimizing business operations through the effective implementation and adoption of AI tools and automated workflows. The ideal candidate is analytical, organized and passionate about leveraging artificial intelligence to improve productivity, streamline processes and support operational excellence.
Mission & Responsibilities
- Support the implementation and adoption of AI tools across multiple business functions.
- Design, document and optimize AI-powered workflows to improve operational efficiency.
- Identify repetitive processes and recommend automation opportunities.
- Develop and maintain prompt libraries, AI documentation and internal knowledge resources.
- Collaborate with cross-functional teams to integrate AI into daily business operations.
- Monitor workflow performance and identify opportunities for continuous improvement.
- Ensure consistency, quality and governance across AI-generated outputs.
- Assist with testing, evaluating and implementing new AI platforms and productivity tools.
- Create standard operating procedures (SOPs) and best practices for AI usage.
- Provide guidance and training to internal teams on AI tools and workflow optimization.
- Research emerging AI technologies and recommend innovative solutions to improve business performance.
- Support change management initiatives related to AI adoption and digital transformation.
- Identify opportunities to automate repetitive tasks using AI and workflow automation platforms.
Personal & Professional Skills
- Have 2+ years of experience in Operations, Project Coordination, Process Improvement or Business Operations.
- Demonstrate a strong interest in Artificial Intelligence and emerging technologies.
- Possess hands-on experience using AI platforms such as ChatGPT, Claude, Gemini or Microsoft Copilot.
- Be familiar with productivity and collaboration tools such as Notion, Airtable, ClickUp, Asana or similar platforms.
- Demonstrate strong analytical thinking and process improvement capabilities.
- Possess excellent organizational skills and exceptional attention to detail.
- Communicate fluently in English, both written and verbal.
- Be proactive, adaptable and comfortable working in a fast-paced remote environment.
- Have the ability to learn new technologies quickly and independently.
- Experience with workflow automation tools such as Zapier, Make or n8n is considered an advantage.
- Basic understanding of APIs or AI integrations is considered a plus.
Core Skills
- Artificial Intelligence
- ChatGPT
- Claude
- Prompt Engineering
- Workflow Automation
- Process Optimization
- Notion
- Airtable
- ClickUp
- Zapier
- Make
- n8n
- AI Productivity Tools
Working conditions & Benefits
- Full-time, working from 9am – 5pm PST Monday to Friday.
- Remote work.
- 25 days of PTO per year.
- Internet, healthcare and gym monthly reimbursements.
- Christmas break (we close from Christmas to New Year’s).
- Birthday off (with gift included).