The AIM Center Inc. SOAR Benefits Specialist Chattanooga, TN · Full time

馃専 Join Our Team as a SOAR Benefits Specialist at AIM Center! 馃専Are you passionate about helping vulnerable populations, transforming lives, and supporting those in need? AIM Center is looking for a dynamic SOAR Benefits Specialist to assist individuals experiencing homelessness, mental illness, and co-occurring disorders in obtaining Social Security disability benefits. Make a real impact in our community!

Description

AIM CENTER, INC.

Job Description

JOB TITLE:聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽SOAR Benefits Specialist聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽

REPORTS TO:聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽Housing Director聽聽聽聽聽聽聽聽聽聽聽聽

SUPERVISES:聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽N/A聽聽聽聽聽聽

JOB CLASSIFICATION:聽聽聽聽Non-Exempt

Salary:聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽$42,000.00

AIM Center, Inc. is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, religion, disability, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws.

PURPOSE OF POSITION:聽To assist individuals experiencing homelessness, mental illness, and/or co-occurring substance use disorders in obtaining Social Security disability benefits. The SOAR Specialist is essential in streamlining the application process, providing support, and ensuring the individuals have access to vital resources throughout their journey.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Client Assessment and Engagement:


  • Conduct comprehensive assessments to determine eligibility for SSI/SSDI benefits.
  • Establishes trust, builds rapport, and maintains effective communication with members/clients to support their application process.
  • Provide outreach services to identify and engage individuals in need of assistance.
  • Obtains signed Authorization of Release of Information forms.

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Application Assistance:

  • Create a "My Social Security Account" for applicants
  • Guide clients through the SSI/SSDI application process, including completing applications, gathering medical records, and submitting required documentation.
  • Ensure that applications are thorough, accurate, and submitted in a timely manner.
  • Collaborate with medical providers to obtain necessary documentation and evidence to support claims.
  • Write SOAR Medical Summary Reports for applicants.
  • Track the status of the application and assist with appeals if denied.

Case Management:

路聽聽聽聽聽聽聽聽Accompany individuals to appointments at the Social Security Administration.

路聽聽聽聽聽聽聽聽Meet all HIPAA standards including but not limited to exchanging information, keeping Protected Health Information (PHI) secure, and following procedures to protect electronic transmission/access to PHI in the Clubhouse and the community.

路聽聽聽聽聽聽聽聽Document and maintain up-to-date information in AWARDS (Electronic Health Record) and in client files regarding services provided in compliance with state and federal regulations.

路聽聽聽聽聽聽聽聽Maintain detailed case notes and documentation

路聽聽聽聽聽聽聽聽Monitor the status of applications and follow up with the Social Security Administration as needed.

路聽聽聽聽聽聽聽聽Provide continuous support to clients throughout the application process, including attending hearings and appointments if necessary.

路聽聽聽聽聽聽聽聽Assist clients in arranging transportation.

路聽聽聽聽聽聽聽聽Provide outreach and successful engagement to a diverse population

路聽聽聽聽聽聽聽聽Assist clients in arranging transportation (to clinical, medical, and any other appointments deemed necessary.

路聽聽聽聽聽聽聽聽Provide outreach and successful engagement to a diverse population, including working with clients, developing trust, and conducting interviews in non-traditional settings and unstructured environments.

Collaboration and Advocacy:

路聽聽聽聽聽聽聽聽Work closely with community organizations, healthcare providers, and social services agencies to coordinate services and resources for clients.

路聽聽聽聽聽聽聽聽Advocate on behalf of clients to ensure they receive the support and resources they need.

路聽聽聽聽聽聽聽聽Participate in community outreach and education efforts to raise awareness about the SOAR program.


Training and Development:

路聽聽聽聽聽聽聽聽Participate in SOAR training sessions and remain current on best practices and changes in SSI/SSDI policies.

路聽聽聽聽聽聽聽聽Provide training and support to other staff members and community partners on the SOAR model.


聽Other:

路聽聽聽聽聽聽聽聽Adhere to Organization policies and procedures, professional/ethical standards, and legal requirements regarding the SOAR process.

路聽聽聽聽聽聽聽聽Maintains clear and healthy interpersonal boundaries, complies with laws and regulations, and adheres to all professional ethical standards, and confidentiality.

路聽聽聽聽聽聽聽聽Transporting Clubhouse Members as needed; driving AIM company vehicles, required bus training provided.

路聽聽聽聽聽聽聽聽Participates in Clubhouse socials and holiday staff rotation coverage.

路聽聽聽聽聽聽聽聽Uphold best practices of the Clubhouse Model and fidelity to the International Clubhouse Standards.

路聽聽聽聽聽聽聽聽Other duties as assigned.

Qualifications:


Education and Experience:

  • 聽High School Diploma with a minimum of two years of experience in social services, case management, or a related field, with a focus on working with individuals experiencing homelessness or mental health issues.
  • Bachelor鈥檚 degree in Social Work, Human Services, Psychology, or a related field. (Preferred)
  • Experience with the SSI/SSDI application process is highly desirable.
  • SOAR certification required or the ability to obtain.
  • Strong work ethic, reliable, punctual
  • Bilingual in English and Spanish or other languages. (Preferred)
  • Successfully complete all training (initial and ongoing), including online Relias Learning courses.


Skills and Abilities:

  • 聽Strong understanding of SSI/SSDI eligibility requirements and application process.
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse populations.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite and case management software.
  • Knowledge of Hamilton County resources.

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Other Requirements:

  • Valid driver鈥檚 license
  • Clean 3-year MVR (No DUI/DWI)
  • F-Endorsement or obtain within 14 days

路聽聽聽聽聽聽聽聽Reliable transportation and maintain personal vehicle insurance meeting the minimum liability requirement throughout employment.

  • Ability to travel within the state as needed.
  • Pass a Nationwide background check.
  • Good writing skills and the ability to analyze extensive data and create written reports with accuracy and brevity.

路聽聽聽聽聽聽聽聽First Aid and CPR certification or willingness to obtain First Aid and CPR certification.

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Work Environment:

The position may involve travel to various locations within the state, including encampments, shelters, healthcare facilities, and clients' homes. Some evening and weekend work may be required.

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EMPLOYEE BENEFITS:

AIM Center provides work-life balance and competitive compensation. Eligible employees receive a rich collection of benefits. These include, but are not limited to:

路聽聽聽聽 聽聽聽Medical and Prescription Drug Coverage

聽路聽聽聽聽聽聽聽聽Dental

聽路聽聽聽聽聽聽聽聽Vision

聽路聽聽聽聽聽聽聽聽Employee Assistance Program (EAP)/ Behavioral Health

聽路聽聽聽聽聽聽聽聽Life Insurance and Accidental Death & Dismemberment Coverage

聽路聽聽聽聽聽聽聽聽Long-Term and Short-Term Disability Coverage

路聽聽聽聽聽聽聽聽401(k) Retirement Savings Plan with employer match up to 3% of annual salary

聽路聽聽聽聽聽聽聽聽Generous Paid Time Off

聽路聽聽聽聽聽聽聽聽12 Paid Holidays

聽路聽聽聽聽聽聽聽聽Extended Illness Bank


Salary

$42,000 - $42,000 per year