The AIM Center Inc. Recovery Coach Chattanooga, TN · Full time

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AIM Center offers employment, education, housing, socialization, and wellness opportunities for adults living with serious mental illness. We are non-medical and non-clinical; however, we work with other mental health professionals to provide comprehensive mental health services.

Using the Clubhouse model of psychosocial rehabilitation, AIM Center empowers participants, our members, to develop relationships and create individualized plans for recovery while working side-by-side with other members and staff to accomplish the work of the Clubhouse.

AIM Center has been helping adults in the Chattanooga community lead fulfilling and productive lives while successfully managing their mental health since 1989. Membership is open to people ages 18 and older diagnosed with serious mental illness. Recovery is a lifelong process and the philosophy of our Clubhouse is “Once a Member, Always a Member.”

We are a private, non-profit organization supported through foundations, public and private grants and donations. Our Clubhouse is also a TennCare provider. AIM Center is the only psychosocial rehabilitation facility accredited by Clubhouse International and licensed by the State of Tennessee.

AIM CENTER, INC.

Job Description

JOB TITLE:                             Recovery Coach 

REPORTS TO:                        Unit Director / Program Director

SUPERVISES:                          n/a

JOB CLASSIFICATION:       Full Time, Non-Exempt

PURPOSE OF POSITION: To promote recovery, community integration, and improved quality of life for Clubhouse members who have been diagnosed with a serious mental illness that significantly impairs their ability to lead meaningful lives.

PRIMARY ROLE(S): This organization expects its employees to promote an atmosphere of teamwork with other employees and members. Therefore, the following list of duties is not all-inclusive:

• To promote Psychosocial Rehabilitation within a Clubhouse Model;
• To create a vibrant, structured work-ordered day for engaging Clubhouse Members in real and meaningful work.
• To work side-by-side with Clubhouse members while upholding the Psychosocial Rehabilitation components of the Program and creating opportunities for Members to meet their goals in these domains.
• To maintain a member caseload as assigned by the Program Director.
• To support members in utilizing a strengths-based model in the initial development and ongoing revision of individualized goals for their recovery focusing on life domains.
• To facilitate and assist members in recording progress towards their individualized goals through daily and weekly documentation of their participation in the Clubhouse and in community-based activities.
• To maintain member PSR records in accordance with AIM Center guidelines and regulatory requirements.
• Proactively contribute suggestions and ideas for design projects to add value to AIM Center.
• Collaborate with Staff, Members, and Community Partners to capture testimonials for visual communications usage.
• To engage with Clubhouse members in opportunities for improved social functioning, such as facility and community-based social and holiday activities.
• To serve as a Placement Manager for Clubhouse members working on Transitional Employment Placements in local businesses.
• To conduct employment services including job development, job referrals, job coaching, transportation, support services, and employment dinners.
• Transporting Clubhouse Members as needed; driving AIM company vehicles, required bus training provided.
• Participates in Clubhouse socials, employment dinners, and holiday staff rotation coverage.
• To uphold best practices of the Clubhouse Model and fidelity to the International Clubhouse Standards.
• To uphold best practices and requirements of Psychosocial Rehabilitation, TN Licensure, Managed Care Organizations, and any outcome
• Other job duties as assigned.

Employment and Education Support to the Clubhouse:

• Assisting individuals in stages of the job search process and job readiness training to uphold the Transitional Employment Program.
• Help individuals identify career goals, develop job skills, search for employment opportunities, and write and submit application materials, including resumes and cover letters.
• Assist in developing employer relationships and community job placements.
• Advocates for community opportunities and links members to relevant opportunities.
• Creates and displays job and education opportunities with motivational graphics and signage.
• Coordinates the collection and data entry of member employment data in the agency’s electronic member health record to meet contractual and regulatory requirements.
• Conduct educational assessments and develop individualized educational goals.
• Assist in the coordination of the educational programming within the Clubhouse.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrate a strong recovery mindset, a high level of dedication, and personal initiative.
• Demonstrate an understanding and adherence to the philosophy of the Clubhouse model.
• Demonstrate skills in program planning, organization, management, and evaluation.
• Demonstrate ability to express ideas and knowledge clearly, concisely, verbally, and in writing with individuals and groups.
• Demonstrate excellent time management skills.
• Demonstrate ability to engage and motivate Clubhouse members in the daily operation of the Clubhouse.
• Demonstrate sound judgment and act decisively under pressure.
• Demonstrate a positive attitude and communicate in a manner that promotes member and staff camaraderie.
• Demonstrate proficiency in the use of a personal computer.
• Demonstrate supervisory skills, management, and proven leadership skills.
• Demonstrate ability to multitask while seeking direction from supervisor as needed.
• Demonstrates the capacity for leadership and the ability to communicate with and represent the Center’s employment and education programs to the community.

QUALIFICATION REQUIREMENTS:

Minimum Qualifications

• High School Diploma and two years of direct service experience in a behavioral health or social services organization.
• Reliable personal automobile (licensed and insured)
• Valid Driver’s License (F endorsement must be obtained for residents of Tennessee, no DUIs)
• Pass a pre-employment background check.
• Valid Tennessee driver’s license with an F endorsement or obtained within 14 days of hire (Tennessee Residents only), 3-year clean MVR, NO DUI/DWI.
• First Aid and CPR certification or willingness to obtain First Aid and CPR certification.
• Excellent written and verbal communication skills.
• Ability to set and maintain positive and professional boundaries with members.
• Successfully complete all training (initial and ongoing), including online Relias Learning courses.

Preferred Qualifications

• Bachelor’s degree in social services and a minimum of two years of demonstrated mental Health experience; or any equivalent combination of education and experience.
• Experience working in a behavioral health setting.
• Bilingual in English and Spanish or other languages.
• Knowledge of Hamilton County resources.