TeleShift Inbound Customer Support Contractor (Remote) Remote · Contractor

Apply for Inbound Customer Support Contractor (Remote)

TeleShift Staffing is a remote staffing agency that specializes in connecting independent contractors with flexible, work-from-home call center opportunities. We recruit, onboard, and manage U.S.-based agents who support businesses across a range of industries — from healthcare to customer service.

What makes TeleShift stand out is our commitment to real support and real results. We don’t just fill roles — we invest in our agents through training bonuses, performance incentives, and ongoing coaching. Our streamlined onboarding, hands-on support, and bonus-rich environment create a workplace where agents thrive and clients receive consistent, high-quality service. At TeleShift, we make remote work rewarding, reliable, and human-first.

TeleShift Staffing is hiring independent contractors to provide inbound customer support for top-tier U.S. brands. This 1099 remote position offers flexible scheduling and the freedom to work from home. Ideal candidates are professional, detail-oriented, and passionate about helping others.

Key Responsibilities:

• Handle inbound calls with professionalism and empathy
• Assist customers with account inquiries, orders, billing, or technical issues
• Follow client-specific scripts and procedures
• Navigate multiple systems to resolve concerns quickly and accurately
• Maintain a quiet, distraction-free work environment
• Meet performance and quality standards set by the client

Requirements:

• Must reside in: AL, AK, AZ, AR, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, RI, SC, SD, TN, TX, UT, VA, WV, WY
• Reliable high-speed internet and a quiet home workspace
• USB headset and compatible computer (Windows or Mac)
• Strong communication and active listening skills
• Previous customer service or call center experience preferred

Why Work with TeleShift Staffing?

• 100% remote — work from anywhere within approved states
• Flexible scheduling (set your own hours)
• Support through onboarding, certification, and beyond
• Bonus opportunities for training completion, consistency, and milestones
• Community-focused team that checks in and supports you

Apply now and start building your work-from-home career with TeleShift Staffing!