Teleperson, Inc. Data Scientist Remote · Intern Company website

Apply for Data Scientist

Data Scientist Intern - Social Graph Analytics

Company Description

Teleperson has redesigned the end-to-end customer service journey giving customers choice, transparency, and control of their journey.

Position Overview

We're seeking a Data Science Intern to join our Analytics team, focusing on extracting valuable insights from social graph data to enhance our understanding of customer relationships and business networks. This role offers hands-on experience in applying network analysis techniques to real-world business challenges.

Key Responsibilities

• Analyze complex social graph data to identify patterns in customer interactions and business relationships
• Develop algorithms to detect communities and influential nodes within networks
• Create visualization tools to effectively communicate network insights to stakeholders
• Build predictive models to forecast relationship evolution and potential connections
• Collaborate with cross-functional teams to translate findings into actionable business recommendations
• Document methodologies and maintain clear analysis workflows

Required Qualifications

• Currently pursuing BS/MS in Computer Science, Data Science, Statistics, or related field
• Strong programming skills in Python, with experience in libraries such as NetworkX, pandas, and scikit-learn
• Solid foundation in statistics and probability
• Experience with data visualization tools (e.g., matplotlib, Plotly, Gephi)
• Basic understanding of graph theory and network analysis concepts

Preferred Qualifications

• Previous experience with graph databases (e.g., Neo4j)
• Knowledge of machine learning algorithms for graph data
• Familiarity with distributed computing frameworks
• Experience with big data technologies (Spark, Hadoop)
• Previous internship or project experience in data analysis

Technical Skills

• Programming Languages: Python (required), R (preferred)
• Graph Analysis Tools: NetworkX, igraph
• Data Processing: SQL, pandas
• Visualization: matplotlib, Plotly, D3.js
• Version Control**: Git

Projects & Deliverables

The intern will work on:

1. Customer Segmentation Analysis

  - Identify distinct customer communities

  - Analyze interaction patterns

  - Measure influence scores

2. Business Network Optimization

  - Map company relationships

  - Identify potential partnership opportunities

  - Analyze network resilience

3. Recommendation Engine Development

  - Build connection suggestion algorithms

  - Develop similarity metrics

  - Evaluate recommendation quality

Learning Outcomes

- Practical experience in large-scale network analysis

- Exposure to enterprise-grade data science workflows

- Development of business acumen through real-world projects

- Enhancement of communication and presentation skills

- Understanding of data privacy and ethical considerations

Duration

3-6 months, full-time

Location

Remote

To Apply

Please submit:

- Resume

- Cover letter

- GitHub portfolio or relevant project examples

- Academic transcript (unofficial accepted)