Commercial Audio Video Installation
Position Summary: Perform installation tasks for audio visual and low voltage projects including but not limited to, cable pulls, cable terminations, system equipment and components, rack fabrication/wiring, layout for equipment and metal fabrication. The Lead AV/LV Technician will be expected to direct installation crews (internal or subcontracted) on large/complex projects and engage in specific system testing by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety, and customer satisfaction requirements.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following successfully; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lead Technician Specific Responsibilities:
Lead and execute installation plans of projects as assigned by Project Management, which may include wire pulling, terminations, rack assembly, fiber terminations, wire management, and equipment mounting.
Provide work direction to project installation team.
Test systems upon completion to ensure systems function properly. Diagnose, troubleshoot, and correct technical issues on site.
Assist in the proper training of other technicians.
Test, train and instruct customers and fellow internal team members on the proper use of equipment and systems.
Read and interpret construction documents, wiring diagrams, schematics, and blueprints
Investigate and resolve open issues with vendor support teams.
Obtain technical certifications as directed by management to further develop your career.
Help to ensure all projects are done within the scope of work that is defined, installed within the predefined budget and customer deadline.
Provide daily, written updates to Project Management.
Document and submit final as-build (if needed) for installed solutions.
Document and fill out weekly time cards and expense reports.
Travel outside the Twin Cities Metro area may be required to install customer solutions. Our primary geographic areas of concentration for sales opportunities are based in a 100-mile radius of the Minneapolis/St Paul; however, regional and national projects may arise and require travel to these areas. Maintain control over inventory in the technician's possession and ensure proper accounting.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lead Technician Requirements: some items preferred but open to experience.
Provide training and mentor ship to Level 1 and Level 2 Technicians
Communicates work direction
Completes jobs on-time by delegating
Takes personal ownership of installations and quality of work for self and assigned crews
Efficient with advanced troubleshooting
Review schematics and identify potential design flaws prior to installation
Completed PLT Certification
Minimum 5+ years of Low Voltage/ Structured Cabling specific field installation experience
Conducts advanced customer training
Minimum of a High School Diploma or equivalent required
Minimum of 3 - 5 years in audiovisual, structured cabling, electronics or related industry installation experience required
Formal education in Audio Visual, Electronics, or related field preferred
Confirmed Project Site Lead Role experience preferred
Valid Driver’s License and a Motor Vehicle Record that meets TecIQ Inc. Driving Privileges standards
Ability to obtain formal approved clearances (Government or system specific) required.
Working knowledge and proficiency with Microsoft Office Suite, including proficiency with Outlook and Teams.
Skilled at providing work direction and delegation to install technicians
Ability to communicate effectively with coworkers and clients at various levels
Flexible, adaptable and open to others' ideas
Strong critical thinking/problem solving skills
Strong sense of personal accountability
Ability to command a field crew from onset to completion of an integrated solution
Strong written and verbal communication and customer service skills
Strong troubleshooting and decision-making skills
Ability to conduct a thorough site visit
Ability to document a high level of detail as it pertains to each project in a fast pace and changing environment
Ability and willingness to travel as well as work evenings or weekends is required
Ability to travel as needed for projects and industry training
Certificates and Licenses: (preferred but not required)
Minnesota Power Limited Technician (PLT)
OSHA 30-Hour Construction Course
Valid and current AVIXA CTS General Certification
$30 - $35 per hour