TechTonic Justice, Inc. Operations Coordinator Remote · Full time Company website

Apply for Operations Coordinator

Governments, landlords, employers, and other powerful actors use artificial intelligence (AI), algorithms, and related technologies to make decisions about how low-income people work, live, learn, and survive. When people are hurt by AI decision-making, they have few places to turn. TechTonic Justice exists to change this. TechTonic Justice fights the ground-level harms AI causes low-income communities. We do this mainly by supporting local justice movements--legal aid organizations, frontline service providers, grassroots organizers, and affected communities--to identify and fight harmful uses of AI. We emphasize a multidimensional advocacy approach that blends litigation, community activation and organizing, public education, and narrative advocacy. We are based in Los Angeles and offer our services nationwide, with emphasis on the South and the West Coast.

Position Description: TechTonic Justice is seeking a part-time Operations Coordinator (20-25 hours/week) to assist with core accounting, compliance, and project management operations functions, working with the Director of Operations and leadership team to support a growing, fully remote organization. This is a hands-on, execution-focused role for someone who thrives on getting things done, building systems, and being a reliable resource for staff.

Scope of Work: The successful candidate will provide remote operations support, including but not limited to:

Accounting & Finance Operations

• Process weekly and monthly expense coding and reimbursements, including coding expenses to the correct grants and funders using established allocation heuristics
• Support contractor payment processing and invoice tracking
• Assist with funder allocation workbooks and grant spend-down tracking in coordination with our fractional accounting team
• Help develop and maintain TTJ's Accounting Policies and Procedures Manual and other playbooks and documentation

Tax & Compliance Filings

• Manage state charitable registration filings and renewals across multiple states
• Support state and federal employer tax registrations and filings
• Monitor compliance deadlines and flag upcoming requirements (e.g., state registrations, tax exemption renewals)
• Assist with bi-monthly 403(b)/retirement plan administration tasks, including data reconciliation against payroll and coordination with plan administrators

Operational Systems & Knowledge Management

• Maintain and organize operational systems including Google Drive, Airtable, Clockify, Gusto, Ramp, and Xero
• Support timekeeping and time-tracking workflows, including staff rollout, cleanup, and reporting
• Help build and maintain SOPs, coding guidance documents, and internal reference materials for staff operations around benefits, reimbursements, program and relationship management tools, and general admin
• Assist with CRM and project management data entry and data migration projects as needed
• Assist with onboarding logistics for new hires
• Support insurance and benefits coordination and administration

Special Projects

• Support board meeting logistics, including minutes and materials
• Assist with grant reporting logistics and deadline tracking
• Consider additional operations projects as organizational needs evolve

What We're Looking For:

Required Qualifications

• 2 to 5+ years of experience in operations, accounting support, or nonprofit administration. (We welcome candidates with additional experience who are interested in the level of responsibility and salary band outlined in this posting.)
• Comfort with expense coding, reimbursement processing, and basic bookkeeping workflows.
• Experience with or ability to quickly learn tools like Xero, Ramp, Gusto, Airtable, Clockify, and Google Workspace.
• Exceptionally strong attention to detail and ability to manage multiple deadlines.
• Excellent written communication; able to write clear guidance documentation and staff-facing updates. 
• Proactive, self-directed, and comfortable working in a fast-paced fully remote startup environment.
• Reliable high-speed internet and a quiet, secure remote workspace.
• At this time we are only able to consider candidates working within the contiguous 48 United States. We are not able to offer visa sponsorship for this role.

Preferred Qualifications

• Experience administering project and relationship management systems, especially Airtable and EveryAction/NGP VAN
• Experience with nonprofit compliance filings (state charitable registrations, tax exemptions).
• Familiarity with grant expense allocation and funder reporting.
• Experience with 403(b) or retirement plan administration.
• Commitment to racial and economic justice, civil rights, and tech accountability.
• Empathy and righteous fury.

Timing: We would like the successful candidate to start as soon as possible, with flexibility to accommodate start dates between late September and early November. 

Pay and Benefits We expect this engagement to start at an hourly rate between $25 - $30/hour, depending on skills and experience. (As a part-time employee, you not be eligible for benefits.)

Employment decisions are made based on qualifications and organizational needs, without regard to race, national origin, color, sex, sexual orientation, gender identity or expression, age, religion, citizenship status, disability, marital status, veteran status, or any protected characteristic under applicable law.

Be Encouraged to Apply

If you meet many, but not all, of the requirements, please still consider applying or email us to ask about where you fall short.

We encourage applications from Black, Indigenous, and other people of color, women, LGBTQI+ people, people with disabilities, formerly incarcerated people, and people most impacted by systemic injustice.

Accommodations: We are committed to providing reasonable accommodations to people with disabilities during the application process and after hiring. Please write [email protected] to request any needed accommodations.

Questions: Please submit any questions to [email protected]. Please do not call unless needed for purposes of accommodations.

Process: Applications will be reviewed as they come in. The most promising applicants will be selected for a first interview. The most promising interviewees will be selected for a final interview. There is a possibility that we will ask candidates to complete a short exercise. We will check references of finalists. 

To Apply

Submit your application via our Careers page. Please include your resume and list at least two professional references who can speak directly to your qualifications for this role. We will close the search promptly upon filling the role.

Guided Questions

In lieu of a cover letter, these questions are designed to help us understand how you think, how you organize, your readiness to support operations in a startup environment, and your ability to operate effectively while reporting to a fully remote team. Responses demonstrating specific experience matter more than polished language. 

• Please respond to all questions. 
• Be concise and specific; do not use AI to generate your answers. 
• Bullet points are acceptable where appropriate.

1. Describe a process you inherited or built from scratch that involved multiple steps, multiple people, and had to be repeated regularly. How did you document it? How did you improve it over time? What broke, and what did you do about it? (150-200 words)
2. This role involves managing compliance deadlines across multiple systems, domains, and frequencies. How have you tracked and managed recurring compliance obligations in the past? What systems or tools did you use, and what happened when something was at risk of falling through the cracks? (150-200 words)
3. Tell us about a time you were responsible for keeping a database, tracking system, or CRM accurate and up to date: not just entering data, but owning the quality of the information over time. What kind of system was it? What did "good" look like, and how did you know when it wasn't? What did you do when you found errors, gaps, or outdated records? How did you get others to contribute correctly? (150-200 words)
4. You're reviewing a batch of expense receipts to code against three active grants. You notice that two receipts are missing key information and one expense seems miscoded from a prior month. What do you do? (150-200 words)