Front Office & Marketing Assistant: Part Time (30-35 hours weekly)
Location: 11345 Folsom Blvd, Rancho Cordova, CA 95742
About the Role
Technique Gymnastics is looking for a friendly, upbeat, and reliable Front Office & Marketing Assistant to join our team. This position combines exceptional customer service with marketing and social media. Approximately 70% of the role is front office/member service, and 30% is marketing, social media, and community outreach.
Schedule
- Monday-Thursday: 1-7 PM
- Friday- 2-8 PM
and
- Occasional Saturdays: 8:30 AM – 1 PM
What You’ll Do
- Welcome every family with a warm, friendly, and professional attitude.
- Create memorable experiences that make every family feel welcome, valued, and excited to return.
- Answer phones and messages with exceptional customer service.
- Help prospective families find the right programs and enroll with confidence.
- Manage class registrations, payments, and member accounts.
- Keep the front office organized, welcoming, and running smoothly.
- Routinely check and clean lobby areas, bathrooms, and pro shop.
- Build relationships with families and look for opportunities to improve the member experience and help our business grow.
- Create engaging social media content for Facebook and Instagram.
- Write captions that encourage interaction and program registrations.
- Capture photos and short videos of classes, camps, and special events.
- Design flyers, graphics, and marketing materials using Canva or similar.
- Help promote classes, camps, clinics, parties, and special events.
- Assist with email marketing and other member communications.
- Distribute marketing materials throughout the community.
- Support community events, open houses, and outreach opportunities.
- Collaborate with our leadership team to help grow Technique Gymnastics.
- Jump in where needed and contribute to a positive, team-first culture.
What We’re Looking For
- A friendly, positive, and professional attitude.
- Someone who genuinely enjoys helping people.
- Strong communication and relationship-building skills.
- Excellent organizational skills and attention to detail.
- The ability to manage multiple priorities in a fast-paced environment.
- Experience providing exceptional customer service.
- Experience creating engaging social media content for a business or organization.
- An understanding of what makes social media content posts successful and engaging.
- Experience with Canva or similar graphic design software.
- Strong writing and proofreading skills.
- Confidence in using computers and learning new software quickly.
- A self-starter who takes initiative and enjoys solving problems.
- A team player who is dependable, adaptable, and willing to jump in where needed.
- A passion for creating exceptional experiences for children and families.
Marketing & Communications
- Create engaging social media content for Facebook and Instagram.
- Write captions that encourage engagement and registrations, not just announce events.
- Capture photos and short videos of classes, camps, and special events while following child safety and privacy guidelines.
- Design simple flyers, email graphics, and promotional materials using Canva or similar software.
- Assist with marketing campaigns for classes, camps, parties, and other events.
- Coordinate distribution of flyers and promotional materials throughout the community.
- Help maintain a consistent brand voice across social media, email, and printed materials.
- Monitor social media engagement and identify opportunities to increase reach and participation.
Bonus Qualifications:
- Experience working in a gymnastics, sports, fitness, childcare, or education environment.
- Photography or short-form video experience.
- Experience with email marketing or content creation.
- Experience with iClassPro or similar member management software.
Why Join Technique Gymnastics?
- Be a part of a team that makes a positive impact in the lives of children and families every day.
- Work in a fun, energetic, and welcoming environment where no two days are the same.
- Help shape the future of a growing organization with exciting new programs and community initiatives.
- Use both your customer service and creative marketing skills in one unique role.
- Enjoy opportunities to learn, grow, and take on new challenges.
- Work alongside passionate teammates who genuinely care about each other and the families we serve.
- Competitive pay based on experience.
- Employee discounts on programs.
- Paid training and professional development opportunities.
- Opportunities for advancement as our organization continues to grow.
- Be encouraged to share ideas, take initiative, and help us continually improve.
Apply today and help us continue to provide an excellent experience for our members.