Techmark, Inc. Sales Support Leader Lansing, MI · Full time Company website

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Techmark is an international agricultural engineering company specializing in storage and production systems. Techmark applies technologies that create positive returns for growers and industry. Vision Statement - We will: Be a company we are proud to work for; Be a leader in agricultural technology development; Have the ability to withstand market changes and grow within agriculture; Service the international production agricultural industry successfully; Work with processors (manufacturing) to obtain definition of raw product quality; Match raw product with quality goals through storage and management practices. Bridge the gap between quality, service and production.

Duties

• Create purchase orders based on sales orders and maintain appropriate stocking levels.
• Maintain clear and professional communication with vendors and the inventory department.
• Process purchase order receipts through vendor invoicing, ensuring timely notifications for project coordination and technical sales teams.
• Create sales orders and convert bids for processing.
• Maintain strong customer relationships through email and telephone communication.
• Process service billing from technicians.
• Process sales orders for invoicing as items ship and track orders through completion for accounting.
• Attend weekly project and sales support meetings and maintain required spreadsheets and notifications.
• Coordinate with inventory control personnel to update vendor costs and inventory pricing.
• Work with vendors to resolve overages, shortages, damaged items, returns, and warranty claims, tracking issues through resolution.
• Learn sales and financial department procedures to serve as backup support when needed.
• Perform other duties as determined necessary to support business operations and customer needs.

Skills

• Proficiency in Microsoft Excel, Word, and online calendaring systems.
• Ability to work independently while managing multiple demands and priorities.
• Strong written and verbal communication skills.
• Strong proficiency in the English language, including correct use of spelling, grammar, punctuation, and sentence structure.
• Ability to produce clear, accurate, and professional handwritten and electronic documentation.
• Demonstrated problem-solving and decision-making abilities.
• High attention to detail and commitment to accuracy.
• Strong customer service skills with a professional demeanor.
• Excellent work ethic and willingness to work additional hours during peak demands or deadlines.

Minimum Physical Expectations

• Frequent keyboarding, sitting, phone work, and filing.
• Extended periods of working on a computer and telephone.
• Occasional lifting of items up to 25 lbs.
• Occasional bending, stooping, reaching, kneeling, or twisting.
• Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus.
• Ability to hear and speak clearly enough to conduct business by phone or in person for extended periods of time.

Minimum Environmental Expectations

• This position is performed indoors in an office setting.
• Typical work schedule consists of eight-hour workdays, five days per week, with occasional weekend work as needed.
• The role may involve managing challenging personalities and working in a fast-paced, deadline-driven, and occasionally stressful environment.

Job Type: Full-time, Salaried

Pay: $50,000 - $65,000 annually

Salary is selected based on education and experience, with potential for performance-based bonus

Required Education: Minimum Associate's Degree in a business related field preferred. Relevant job experience may be substituted for educational requirements.

Benefits:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)

Company Information

The Mission of Techmark, Inc. is to serve high value agricultural producers, always striving to make the best producers better.

We believe in:

·       Honesty and integrity;

·       Respect for and from our customers, our vendors and our employees;

·       Providing a fun and productive place to work;

·       Ensuring a good return on investment and peace of mind for our customers, vendors and employees through delivery of high value services and products;

·       Responsible, applicable innovation that is customer driven;

·       Building a sustainable business that will outlast the current owners;

·       Promptly serving customer needs.