TealTeacup LLC Event Staff & Customer Service Walnut, CA · Part time

The Event Staff will assist customers at events and conventions, they will be responsible for several phases of the convention cycle, setup, operation, and breakdown.

About TealTeacup LLC

Tealteacup LLC is a small business owned by the artist and designer, Gayle. Our mission is to create cute and relatable designs that bring happiness throughout the community of those who collect enamel pins, stickers, and accessories. Our small team is dedicated to mutual goals and works together to achieve continued growth and achievements collectively. We thrive together and collaborate as a team as independent thinkers, empowered as experts in our roles and responsibilities. We strive for excellence in everything we create and build visually and operationally. The results of our collective efforts make an incredible impact on the happiness and connectivity with others in this vast art community.

Description

Description

Job Title: Event Staff - Customer Service & Sales

Department: Marketing

Job Type: Contract/Seasonal

Pay range: $15/hour                   



Duties/Responsibilities:

  • Setup and breakdown of booth/table at various event venues
  • Help build and maintain displays of merchandise
  • Engage with customers in a friendly and efficient manner while completing customer transactions on the POS (point of sale)
  • Cash handling
  • Attention to detail to ensure the correct item types are selected on the POS
  • Maintain the cleanliness and organization of the booth/table
  • Perform other duties as assigned or requested by your colleagues and superiors



The Ideal TealTeacup Event Staff would have these skills:

  • Familiar with TealTeacup’s culture and brand
  • Familiar with Anime culture and conventions is helpful
  • Excellent interpersonal skills
  • Excellent sales and customer service skills
  • Organizational skills and attention to detail
  • Be reliable and show up for assigned shifts
  • Clear speaking voice 
  • Problem-solving skills
  • Basic math and computer skills
  • Helpful, courteous approach to resolving complaints and questions
  • Ability to work independently, as well as collaboratively with teammates
  • Ability to function well in a fast-paced, high volume sales environment
  • Can follow directions and enjoys multitasking



Basic Requirements of Event Staff:

  • Must be at least 18 years of age
  • At least two years of related customer service experience is preferred but not required
  • Related retail or sales experience is preferred but not required
  • Hold a valid driver’s license and has reliable transportation:
  • Prolonged periods of sitting and standing behind the counter
  • Must be able to lift minimum 20 pounds, up to 50 pounds with help



Benefits:

  • Job Type: Contract/Season
  • Flexible Work Schedule
  • Event Parking and Entrance costs covered






Salary

$15 - $15 per hour