About TCARE

At TCARE, our mission is to revolutionize caregiver support and well-being. We are an innovative, evidence-based platform dedicated to preventing caregiver burnout through advanced tools, compassionate care, and personalized support. With 10+ years of industry expertise, we are committed to enhancing the caregiving experience and making a profound impact on the lives of caregivers through innovative, data-driven solutions. Join us to be part of a team that operates with a hands-on, action-oriented mindset, always striving to create wins for our clients, caregivers, and the communities we serve.

Position Overview

The purpose of this role is to ensure the secure and efficient operation of TCARE’s IT infrastructure and digital systems while maintaining compliance with regulatory and industry standards. This position oversees both cybersecurity and IT administration, including network and application security, vulnerability management, employee training, and incident monitoring. Additionally, the role is responsible for managing and supporting various cloud technologies, software platforms, and office systems, while also administering physical security tools such as access control and surveillance systems. The position plays a key part in software expense tracking and ensuring proper financial documentation for IT-related expenditures.

Responsibilities

Compliance Management

·      Collaborate with development, operations, and other cross-functional teams to ensure secure software development and operational practices, as well as adherence to industry standards and regulatory requirements (e.g., SOC 2, HIPAA, GDPR, and CCPA).

·      Oversee network security, application, and infrastructure vulnerability management using the appropriate tools, technologies, and procedures.

·      Provide information security training to employees and increase awareness through phishing simulations.

·      Review production system logs to identify potential security incidents.

IT Administration and Tech Support

·      Manage and support the cloud technologies used by TCARE, including office software, CRM systems, customer engagement platforms, cloud calling software, scheduling tools, and other related applications.

·      Administer building network infrastructure, access control systems, and CCTV surveillance systems.

·      Manage software expense tracking, including overseeing billing processes and ensuring the accounting team receives all necessary details for proper documentation.

Qualifications

·      Bachelor's degree in information technology, Computer Science, or a related field.

·      Minimum of 5 years of experience in software engineering/IT administration and information security compliance.

·      Strong understanding of SOC2, HIPAA, CCPA, GDPR compliance standards.

·      Proficiency in network monitoring, application and infrastructure vulnerability management tools

·      Familiarity with phishing simulation tools and information security training platforms.

·      Excellent organizational and communication skills.

·      Ability to work independently and as part of a team.

Benefits

·      Competitive salary and benefits package.

·      Opportunity to work with a dynamic and innovative team.

·      Professional development and growth opportunities.

The IT & InfoSec Engineer will report to TCARE’s CTO and work closely with cross-functional teams, including Product, Data Analytics, Operations, and Sales.

What We Offer

·      Insurance: Comprehensive health, dental, vision, and life insurance.

·      401(k) matching: Employer-sponsored 401(k) plan and match, vested immediately.

·      Professional growth: Meaningful opportunities for career advancement in a fast-growing startup environment.

·      Work environment: A vibrant, collaborative office culture focused on innovation and execution.

How To Apply

If you’re passionate about IT & InfoSec, and contributing to a growing team, we invite you to apply and be part of TCARE’s mission to support caregivers. Interested candidates should apply directly to this posting, or email [email protected] with the subject "IT & InfoSec Engineer" and include your resume and a cover letter detailing relevant experience and how you align with TCARE's mission. Join us in transforming the caregiving experience and be a part of our dedicated team at TCARE!