Tamalpais Pediatrics
Front Desk Receptionist
Larkspur, CA
·
Full time
We are looking for someone who possesses strong communication and customer service skills. Must be detail oriented, able to prioritize, flexible, work independently and have superior interpersonal skills.
Description
- Create a welcoming environment in the Front Office/Reception area.
- Greet patients and check them in.
- Collect copays and balances.
- Help patients schedule future appointments.
- Answer phone calls and emails.
- Manage and file documents to maintain current and accurate patient records.
- Communicate with providers and Back Office patient care area to ensure a smooth flow.
Requirements
- High School Diploma or GED
- Front desk reception and EHR/EMR experience is a plus
- Able to communicate clearly and professionally both in person and on the phone
- Excellent customer service skills
- Must be detail oriented, computer literate, reliable, a team player, and must be able to multitask in a fast-paced environment.
- Available to work full time Monday - Friday 8:30 AM - 5:30 PM
- Must be able to work in our Larkspur and Novato offices
- Professional appearance and demeanor
- Bilingual Portuguese and/or Spanish is highly desired