Job Title: Client Engagement Intern
Company: Tailwind IT
Location: Arizona
Job Type: Internship
About Us:
Tailwind IT is a leading IT Managed Service Provider dedicated to delivering innovative and reliable technology solutions to our clients. Our team of skilled professionals is committed to providing top-notch IT support and services to businesses of all sizes. We pride ourselves on our client-centric approach and our ability to adapt to the ever-changing technology landscape.
Job Summary:
We are seeking an enthusiastic and driven Client Engagement Intern to join our sales team. This internship offers an exciting opportunity to gain hands-on experience in sales and client relationship management within the IT services industry. As a Client Engagement Intern, you will support our sales efforts by assisting with client outreach, relationship building, and sales process coordination.
Key Responsibilities:
- Assist in identifying and researching potential clients and market segments.
- Support the sales team in developing and executing client engagement strategies.
- Conduct initial outreach to prospective clients via phone, email, and social media.
- Schedule and coordinate meetings and presentations for the sales team.
- Help prepare sales materials, proposals, and presentations.
- Maintain accurate records of client interactions and sales activities in the CRM system.
- Follow up with clients to gather feedback and ensure satisfaction with our services.
- Collaborate with the marketing team to align sales and marketing efforts.
- Participate in team meetings and provide input on improving sales processes.
- Stay up-to-date with industry trends and Tailwind IT's service offerings.
Qualifications:
- Currently pursuing a degree in Business, Marketing, Communications, or a related field.
- Strong interest in sales and client relationship management.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with CRM software is a plus.
- Strong organizational skills and attention to detail.
- Positive attitude and willingness to learn.
- Prior internship or work experience in sales or customer service is a plus.
Benefits:
- Hands-on experience in sales and client engagement within the IT industry.
- Mentorship and guidance from experienced sales professionals.
- Opportunity to build a professional network in the IT services sector.
- Flexible working hours to accommodate your academic schedule.
- Potential for future career opportunities with Tailwind IT.
- Access to ongoing training and professional development resources.
- Stipend or academic credit, depending on your institution's requirements.