Sunstone Therapies Practice Administrator Rockville, MD · Full time

Reporting to the Chief Operating Officer, the Practice Administrator will be a critical thinker and demonstrates analytical skills, brings attention to detail and accuracy in handling a variety of important operational functions for the practice.


Operations & Administration

  • Manages critical operational tasks under the direction of the COO
  • Handles project management workflow for assigned projects - develops and manages projects from start to completion with minimal direction.
  • Administration of credentialing
  • Manage clinic build out for the new ketamine clinic
  • Ensures efficient scheduling and running of the teams for the ketamine and clinic operations in coordination with the research manager.
  • Oversees processes to ensure proper information for patient scheduling, billing and practice related forms
  • Grasps and leverages technology and systems and can assist in build out of tools  (example: Castor, Monday) 
  • Follows up on insurance renewals, licensing renewals, malpractice insurance
  • Tracks and handles renewals for DEA and CDS

Facilities, Technology, & Procurement

  • Ensures oversight and distribution of incoming office mail and voice messaging
  • Point of contact for internal office matters (office maintenance, building/office security)
  • Hospital liaison
  • Office supply management
  • Technology support for security risk management and liaise with IT support for office technology matters
  • Executes security risk management protocols
  • Vendor management

Human Resources

  • Support of recruiting activities including candidate screening, interview coordination, and onboarding
  • Orchestrate employee meetings & events
  • Processing employee payroll

To be successful in the role the incumbent must have:

  • A bachelor’s degree with 3+  years of experience with operations/administration in a healthcare setting required
  • Experience running payroll and executing human resources processes
  • Proven project management experience
  • Start up experience a plus
  • An eye for detail
  • The ability to meet deadlines
  • The ability to communicate complex data in a clear way
  • Exceptional organizational skills
  • The ability to prioritize projects & meet deadlines
  • Customer service skills
  • Computer savvy