Sunstone Therapies Medical Assistant Rockville, MD · Full time

Reporting to the Research Manager, the Medical Assistant provides a high level of service in performing administrative and clinical responsibilities. The position supports both clinical and research functions. The Medical Assistant is scheduled to work Monday through Friday, approximately 8:00 a.m. to 4:30 p.m.


Core duties include

  • Greeting patients, obtaining and ensuring completed paperwork, confirming all information needed for medical records are in place
  • Scheduling and confirming appointments with a high level of customer service orientation
  • Preparing patients for physical examinations, including taking and recording vital signs and performing all required testing
  • Performing ancillary testing and tasks including but not limited to PFT, EKG, audiograms, blood draws, etc., and as certified
  • Processing/shipping research lab samples according to research laboratory and clinical protocols
  • Prepare rooms and ensure supplies are ready
  • Providing assistance as needed during examinations and treatment
  • Handling confidential and sensitive information, using discretion and securely managing information
  • Office maintenance including opening and closing, set up, and tidied and stocked
  • Copying, scanning and electronic filing
  • Handling of mail receipt and distribution and outgoing mail and courier services
  • Additional responsibilities assigned

To be successful in the role the incumbent must have:

  • Graduate of an accredited Medical Assistant program, training as a medical assistant, or military medical specialist with current credentials in the state of Maryland
  • Certified Medical Assistant (CMA, RMA) preferred 
  • Ability to work effectively in a dynamic, clinical office environment
  • Fluent in use of electronic medical records
  • 2+ years of experience working for a healthcare practice or hospital
  • Excellent interpersonal and communication skills
  • Detail oriented and highly organized
  • An orientation towards love and rigor: a good sense of humor, kindness, care for others, and the ability to get things done.
  • Being part of a pioneering movement is dynamic and requires an adaptable, process oriented, “how can I help” team approach