Sunpath Consulting LLC Inside Sales & Community Engagement Manager Atlanta, GA · Full time Company website

Apply for Inside Sales & Community Engagement Manager

Sunpath Solar is a rapidly growing, mission-driven solar energy company based in Georgia. We design, install, and maintain solar energy systems for residential, commercial, and nonprofit customers — including a strong focus on community-serving institutions like churches. Our in-house team manages everything from sales and design to installation and operations & maintenance. We’re committed to delivering exceptional quality and service, and we believe clean energy should be accessible, affordable, and a pathway to a brighter future for all. Our work is rooted in integrity, craftsmanship, and a strong sense of purpose.

Inside Sales & Lead Management

• Serve as a primary point of contact for inbound leads from phone, email, website inquiries, referrals, marketing campaigns, and community events.
• Qualify prospective customers by gathering project goals, property and utility information, timelines, decision-making criteria, and required supporting documents.
• Schedule consultations and proposal reviews, maintain consistent follow-up with active and older leads, and re-engage opportunities that have stalled.
• Provide introductory education about solar, battery storage, financing, incentives, project timelines, and Sunpath's sales and installation process.

Sales Administration & CRM

• Maintain complete and accurate CRM records, including lead status, customer communications, qualification notes, appointments, and follow-up tasks.
• Manage the flow of opportunities through the sales pipeline and coordinate effective handoffs to outside sales representatives and other team members.
• Develop and maintain CRM best practices, dashboards, KPIs, reporting, and sales SOPs from initial inquiry through project turnover.
• Support proposal follow-up, appointment confirmation, customer communications, and other activities needed to move qualified opportunities toward contract.
• Identify and implement improvements to lead intake, follow-up, CRM management, and sales processes.

Community Engagement & Outreach

• Develop and maintain relationships with neighborhood organizations, nonprofits, schools, houses of worship, municipal partners, and other community organizations.
• Develop, coordinate, and represent Sunpath at community events, workshops, tabling opportunities, speaking engagements, and other outreach activities.
• Coordinate event materials and outreach efforts with Marketing, and ensure resulting leads are captured, qualified, and followed up through the sales process.
• Track community engagement activities and outcomes to evaluate the effectiveness of events and partnerships.

Additional Sales Responsibilities

• Participate in ongoing training on solar technology, products, financing, policy, and Sunpath's consultation process.
• As assigned, present, manage, and close specific sales opportunities in addition to the role's primary inside-sales responsibilities.
• Provide general support for the Atlanta office, including coordination of facilities, vendors, deliveries, and workspace needs as assigned.

Ideal Candidate

The ideal candidate is a strong communicator who is also exceptionally organized. They should enjoy talking with customers, asking questions, following up, and helping people navigate a decision, while also being comfortable managing CRM systems, tracking details, maintaining processes, and holding themselves accountable for follow-through.

We would especially value candidates with experience in one or more of the following areas:

• Inside sales
• Sales coordination or sales administration
• Customer service or customer success
• CRM administration
• Business development
• Community engagement or outreach
• Solar, home improvement, construction, or other consultative sales environments

Solar industry experience is helpful but not required. The ability to learn technical information, communicate clearly, stay organized, and consistently follow through is more important.

Sunpath is committed to providing a workplace free from discrimination or harassment. We believe that the unique contributions of all members of Sunpath’s team create our success. To ensure that our culture continues to incorporate everyone’s perspectives and experience we examine our unconscious biases, strive to create an inclusive environment, and have a zero-tolerance policy toward discrimination based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.