Success by Design, LLC MTA Technician Laurel, MD · Full time Company website

Provide dedicated resources for the MTA Security Systems Hardware and Software Contract.

Description

Core Responsibilities:

  • Field Work                                                                                                                                                  
  • Preventative Maintenance
  • Complete preventative maintenance on MTA equipment
  • Ensure the preventative maintenance schedule is up to date
  • Update Service Ticket
  • Project Work
  • Complete installations to include cabling, conduit, cameras, etc.
  • Ensure project quality is meeting both company and client standards
  • Ensure SOP’s are followed to complete project work
  • Provide proper documentation (as-build, cable test results) for completed projects
  • Complete cable terminations and test the cable to ensure quality meets both Skyline and MTA standards
  • Service
  • Properly update assigned service tickets
  • Test, Troubleshoot, and fix impacted equipment
  • Ensure tickets are updated daily
  • Request additional information from the customer as needed and follow up 
  • Ensure contract SLA’s are met for service tickets
  • Attend work block meetings as needed
  • Reporting 
  • Assist with monthly reports 
  • Assist with monthly inventory
  • Document serial numbers and asset tags as needed


  • Job Site location
  • Glen Burnie, MD


EDUCATION AND/OR EXPERIENCE REQUIREMENTS

• High School Diploma/GED

• Must Have 2+ years in CCTV and/ Service-related field

• Valid driver’s license with a good record

• Ability to obtain DOT Medical Card


Salary

$25 - $30 per hour