Stryke National Investigations LLC Chief Relations Officer Remote · Full time Company website

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At Stryke National Investigations, we take pride in being a premier investigations firm based in Los Angeles, California. We specialize in delivering high-impact investigative services to insurance carriers, third-party administrators, and public entities—including the largest school district and utility company in the nation. Our client roster also includes well-known hospitality brands and leading law firms across the country. What drives us is a relentless pursuit of excellence. We’re not just meeting industry standards—we’re setting them. Our results are faster, smarter, and more cost-effective because we’ve built our company culture around precision, accountability, and innovation. What truly sets us apart is our team. We’ve built a culture of passion and integrity, where each investigator is empowered by streamlined processes and backed by the latest in technology. From data-driven decision-making to seamless case management systems, we’ve optimized every step of the investigative process to ensure efficiency and superior outcomes. We’re also leading the charge in digital and AI-driven fraud detection. As part of our commitment to staying ahead of emerging threats, we’ve launched the Task Force Against Artificial Intelligence Fraud and continue to invest in cutting-edge tools that redefine what’s possible in our field. At the end of the day, we’re more than an investigations firm—we’re a force for innovation and truth in an industry that demands both.

The Chief Relations Officer (CRO) at Stryke National Investigations will serve as a strategic partner to the CEO and COO, driving aggressive organizational growth through the development and execution of high-level relationship strategies. This position bridges executive leadership, client engagement, and brand expansion. The CRO will oversee all aspects of client relations, new business development, and strategic partnerships to ensure Stryke continues to scale as a premier investigations firm nationwide.

This is a hands-on leadership role that requires a visionary with exceptional business acumen, relationship intelligence, and an ability to translate growth strategies into measurable results.

Key Responsibilities

Strategic Leadership & Growth

• Collaborate directly with the CEO and COO to design and implement long-term strategic growth initiatives across multiple service verticals.
• Identify and develop new business opportunities, partnerships, and strategic alliances that align with company objectives.
• Lead expansion strategies into emerging markets and service lines within the insurance, legal, and corporate sectors.
• Collaborate with the content and marketing department to refine company branding, positioning, and messaging to support organizational growth.

Client Relations Management

• Direct and enhance the company’s client relationship programs, ensuring consistent and high-quality engagement across all accounts.
• Maintain and strengthen relationships with key clients, partners, and stakeholders to maximize retention and satisfaction.
• Oversee client onboarding processes, performance metrics, and feedback systems to ensure service excellence.
• Collaborate with management to resolve complex client issues with a proactive, solutions-based approach.

Business Development & Marketing

• Manage proposal development, RFP submissions, and sales pipeline growth.
• Collaborate with management to maintain cross-department collaboration between marketing, sales, and operations to align messaging with measurable results.
• Leverage data and analytics to evaluate client performance, market trends, and new business opportunities.

Team Leadership & Culture

• Build and lead a results-oriented business development and client success team.
• Foster a culture of innovation, accountability, and continuous improvement.
• Serve as a brand ambassador and public-facing representative of Stryke National Investigations at industry events and conferences.

Qualifications

• We don't care about degrees, we care about RESULTS. Are you exceptional at sales and building relationships? If yes, let's talk!
• Be super energetic and passionate!
• Proven track record of driving company revenue and client expansion through relationship-based strategies.
• Exceptional communication, negotiation, and leadership skills.
• Strong understanding of the insurance, legal, or investigations industry preferred.
• Data-driven decision-maker with experience using CRM systems (HubSpot) and analytics tools.

Why Join Stryke National Investigations

• Work directly with our Founders to shape the future of one of the fastest-growing investigative firms in the country.
• Be part of a mission-driven company that values integrity, innovation, and relationships.
• Competitive compensation, growth incentives, and leadership autonomy.
• Generous and flexible paid time off
• 100% paid dental and vision benefits. 50% paid medical benefits.
• All equipment provided