The Enhanced Care Management (ECM) Services Clinical Consultant is a position under the direction of the ECM Director. The Clinical Consultant ensures the quality of services provided by the ECM Services Department that addresses the clinical and non-clinical circumstances of high- need clients enrolled in Medi- Cal managed care. ECM services provide a whole-person approach to children, youth and families experiencing complex medical and psychosocial challenges to minimize the likelihood of preventable hospital and emergency department admissions. Services include outreach and engagement, providing person-centered care coordination, developing care plans, and providing linkages to medical, psychiatric, social, educational, and other services as needed. The Clinical ECM Clinical Consultant provides direct supervision for ECM Lead Care Managers and supports ECM Services activities related to staff training, assessment, quality assurance and improvement, and evaluation of the services. Performance is reviewed on a continuous basis with specific goals and objectives identified throughout the year.
Duties and Responcibilities:
● Provide clinical oversight of ECM services by:
● Providing clinical support and assistance ECM Lead Care Managers through routine
rounding/interdisciplinary care team meetings
● Ensuring that ECM strategies and services are whole- person centered, linguistically, and
culturally appropriate.
● Guiding Lead Care Managers in steps to ensure the client’s safety and providing immediate
consultation and guidance for any situations needing escalation of care.
Minimum Requirements / Qualifications:
$23 - $25 per hour