Spine & Joint Centers of America LLC Medical Receptionist Columbia, MO · Full time Company website

Apply for Medical Receptionist

Spine and Joint Centers of Missouri is a growing, multi-specialty medical practice specializing in the diagnosis and treatment of orthopedic, spine, and pain-related conditions. Our board-certified providers offer comprehensive services, including neurosurgery, orthopedic surgery, spine surgery, interventional pain management, diagnostic testing, and rehabilitation. What sets us apart is our commitment to personalized, evidence-based care and detailed treatment plans designed to restore each patient’s health, comfort, function, and quality of life. Our compassionate team works collaboratively to provide a first-class patient experience in a supportive and professional environment. We are proud to serve patients throughout Missouri and surrounding communities and are seeking motivated team members who share our passion for excellent patient care to join our growing Hazelwood team.

The Medical Receptionist will serve as one of the first points of contact for our patients and help ensure the front office operates efficiently. This position requires excellent customer service, communication, organization, and the ability to manage multiple responsibilities in a busy medical-office environment.

Job Responsibilities

• Greet patients and assist with the check-in and check-out process
• Answer incoming phone calls and respond to patient questions
• Make appointment reminder calls
• Schedule and reschedule patient appointments
• Verify and update patient information
• Send referrals and coordinate necessary documentation
• Assist patients, providers, and other team members as needed
• Complete additional administrative and front-office duties
• Maintain patient confidentiality and follow HIPAA requirements
• Help keep the reception and waiting areas organized and professional

Qualifications

• Previous medical-office or customer-service experience is preferred
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Professional, friendly, and patient-focused demeanor
• Comfortable learning new scheduling and electronic medical record systems
• Dependable and able to work effectively as part of a team
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Compensation

Expected pay range: $20.00–$23.00 per hour, depending on experience.