We are seeking a dedicated and experienced Store Manager to oversee our first retail store in St. Louis with many more to come. The ideal candidate will be responsible for managing staff, achieving sales goals, and ensuring exceptional customer service.
Responsibilities:
- Determine pricing for a wide range of electronics from smartphones, tablets, laptops, game systems and more through our software, and referencing additional resources provided
- Negotiate pricing with our customers, keeping a professional attitude, demeanor and business acumen
- Manage store budget, including expenses and revenue
- Oversee inventory control and ordering processes
- Supervise shift management and ensure smooth store operations
- Recruit, train, and develop store staff
- Ensure compliance with company policies and procedures
- Handle stock management and merchandising
- Conduct regular performance evaluations for staff
- Identify and test a wide range of consumer electronics from our customers
- Close sales and generate intake receipts
- Administer all aspects of online transactions including packaging and shipping
Required:
- Must have excellent electronics knowledge and handling of smartphones, tablets, laptops, game systems – e.g. data wiping smartphones, removing iCloud accounts, testing game systems, Windows use, MacOS use, being able to quickly identify, test, and assess a wide variety of consumer electronics while communicating with customers in a high paced environment.
- Must be a people person, ability to befriend, relate, and build relationships with all types of customers. Ability to remain focused in a high volume/fast paced environment – Ability to adapt from customer to customer, situation to situation
- Must be able to type quickly and accurately. Accuracy is paramount as you will be entering the final records of purchase.
- Punctual, “get it done” upbeat attitude, team player, professional demeanor.
- Must be able to follow protocol and procedures.
- Professional appearance.
- Must be well spoken (English) Bilingual Spanish a major plus.
- Understanding of popular second-hand online auction sites, and the ability to reference/search completed listings of products quickly.
- 2+ years of sales and customer service experience required
- 1+ years of management experience required
- Must be able to remain on your feet for hours at a time, possibly 8+ hours. Ability to lift 25lb items.
- Potential periodic drug testing.
Store Manager Compensation:
- $50,000 - $60,000 Annual Compensation target consisting of base salary and bonuses
- Hours: Full time. Store Hours 10-7 M-F, 10-4 Sat, Closed Sundays
- Paid training
Job Type: Full-time
- Pay: $50,000 - $60,000 annual compensation target consisting of base salary and bonuses.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Sales: 2 years (Required)
- Management: 1 year (Required)
- Customer service: 2 years (Required)
Ability to Commute:
- Maplewood, MO (63143) (Required)
Ability to Relocate:
- Maplewood,MO 63143: Relocate before starting work (Preferred)
Work Location: In person