Southside Eyecare & Optical
Front Desk Receptionist (Checkout + Insurance)
Anchorage, AK
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Full time
Southside Eyecare & Optical, a locally owned optometry practice in South Anchorage since 1976, is hiring a full-time Front Desk Receptionist. You’ll check patients out, verify insurance before their visits, and keep our recall list moving. Insurance verification experience is preferred, but we’ll consider training the right person.
About Southside Eyecare & Optical
At Southside Eyecare & Optical, our mission is to enhance the lives of our patients by providing exceptional eye care services in a welcoming, family environment. We are dedicated to improving vision and overall eye health through state-of-the-art technology, personalized treatment plans, and a commitment to excellent patient care.
Our team of experienced optometrists and optical professionals are passionate about delivering the highest standard of care. We believe in building lasting relationships with our patients, ensuring they receive the best possible care tailored to their unique needs.
Description
If you’re good with people and careful with details, we’d like to meet you. You’ll be the last person patients see on their way out, and the one who makes sure their insurance is sorted out before they come in.
What you’ll do
- Check patients out: explain what they owe, collect copays and balances, and take payments
- Verify insurance eligibility and benefits ahead of appointments
- Keep patient contact and insurance information current in RevolutionEHR
- Reach out to patients who are due for their exam and get them on the schedule
- Answer phones and help with check-in and scheduling when the desk is busy
- Balance the day’s payments at close
- Keep the front desk and waiting area clean and organized
What we’re looking for
- Friendly, clear communicator who is comfortable talking with patients about what they owe
- Detail oriented; you catch a wrong insurance ID before it turns into a denied claim
- Comfortable on a computer and quick to learn new software
- Insurance verification experience preferred, especially medical insurance
- Medical, dental, or optical office experience is a plus
- Reliable and on time
- High school diploma or equivalent
Schedule: Monday through Friday, daytime hours. No evenings or weekends.
Benefits
- Health care reimbursement
- Paid time off for full-time staff (accrual begins after a 90-day introductory period)
- Paid holidays
- Paid sick leave
- A paid day off for your birthday after one year
- SIMPLE IRA retirement plan
- Comprehensive annual eye exam
- Generous discounts on eyewear and contact lenses
Southside Eyecare & Optical is an equal opportunity employer.
Salary
$20 - $23 per hour