Soterix Systems Inc. Sales Engineer - Dallas Dallas, TX · Full time Company website

Apply for Sales Engineer - Dallas

The ideal candidate will have strong technical knowledge of IP-based surveillance systems, cloud computing, AI-driven video analytics, and networking, along with excellent communication and presentation skills to influence decision-makers and close deals.

Key Responsibilities:

1. Pre-Sales Technical Support & Solution Design

• Serve as the technical expert on VSaaS and VCP solutions during the sales process.
• Conduct technical discovery sessions to understand customer requirements, infrastructure, and security needs.
• Design customized video surveillance solutions, including camera selection, network architecture, cloud storage, and AI analytics integration.
• Develop and deliver technical presentations, product demos, and proof-of-concept (PoC) trials.
• Assist in responding to RFPs/RFIs with detailed technical specifications.

2. Sales Enablement & Partner Support

• Work closely with account executives and channel partners to support sales efforts.
• Provide training sessions for sales teams, resellers, and system integrators on product capabilities and best practices.
• Ensure sales teams are equipped with technical documentation, competitive insights, and demo environments.
• Act as a trusted advisor to clients, demonstrating how our VSaaS/VMS solutions address their security challenges.

3. Deployment & Implementation Assistance

• Support customers and integrators with installation, setup, and integration of VMS hardware and cloud services.
• Assist in network configuration, bandwidth optimization, and cybersecurity best practices for cloud video solutions.
• Provide guidance on compliance with Cybersecurity and ONVIF standards.
• Develop and manage pre-deployment and pilot projects be the POC for technical issues during these phases.

4. Competitive & Industry Knowledge

• Stay informed about industry trends, emerging technologies, and competitor solutions in the VSaaS, VMS, and security markets.
• Analyze competitor strengths and weaknesses to craft technical differentiation strategies.
• Provide customer feedback to product management teams to improve product offerings.

5. Customer & Technical Support Collaboration

• Act as a liaison between customers, sales, and engineering teams to resolve technical concerns.
• Partner with customer success teams to ensure smooth onboarding and post-sales support.
• Help refine technical documentation, FAQs, and troubleshooting guides.

Required Qualifications:

Education & Experience:

• Bachelor’s degree in Computer Science, Engineering, IT, or a related field (or equivalent experience).
• 3-5+ years of experience in pre-sales, technical sales, or solution engineering, preferably in VSaaS, VMS, or security technology.
• Strong background in IP surveillance, cloud computing, networking, and video analytics.

Technical Skills:

·       Deep understanding of video surveillance technologies, including:

- IP cameras, NVRs, and cloud gateways

- Video compression (H.264, H.265, MJPEG)

- Streaming protocols (RTSP, ONVIF, WebRTC)

- AI-based video analytics (motion detection, license plate recognition, object tracking)

• Proficiency in networking fundamentals (TCP/IP, VLANs, firewalls, bandwidth optimization).
• Experience with cloud platforms (AWS, Azure, Google Cloud and others) and hybrid on-prem/cloud video storage.
• Knowledge of API integrations, SDKs, and scripting for automation.

Soft Skills:

• Strong presentation and storytelling skills to explain technical concepts in simple terms.
• Excellent problem-solving and critical thinking abilities.
• Ability to manage multiple sales engagements in a fast-paced environment.
• Strong customer relationship management skills with a consultative sales approach.

Preferred Qualifications:

• Experience with leading VMS platforms, Access Control, and IoT sensors.
• Familiarity with AI/ML applications in video security.
• Experience working and building relationships with system integrators and resellers.