Sojourns Community Clinic Billing and Patient Specialist Westminster, VT · Full time Company website

Apply for Billing and Patient Specialist

We are a small community-centered health clinic with a focus on holistic health.

Billing Assistant (approximately 20 hrs/week) 

• Insurance verification and maintaining up-to-date insurance information  
• Patient billing and statement follow-up, tracking outstanding balances, and supporting collections 
• Superbill entry 
• Preparing daily mail deposit  
• Monitor and return billing voicemails, emails, and answering in-person questions  
• Billing admin tasks as assigned  

New Client Specialist (approximately 20 hrs/week) 

• Manage BNC Prospect list and track new patient intake status 
• Create new patient charts and send intake forms  
• Set and complete follow-up tasks at 1-week, 1-month, and 6-month intervals 
• Make outreach calls to schedule follow-up appointments and monitor client progress 
• Monitor form completion and escalate incomplete records as needed 
• Collaborating with front desk staff on scheduling and intake  

Cross-Training 

• Learn front desk workflows to provide coverage during PTO or high-volume periods 
• Assist with front desk coverage as needed 

What We're Looking For 

• Ability to handle sensitive patient information with discretion & integrity 
• Strong attention to detail and ability to manage multiple ongoing tasks 
• Excellent follow-through and self-directed time management 
• Warm, professional communication skills 
• Comfort learning new technologies and EMR/EHR systems 
• A collaborative, team-first attitude 

Benefits (after 90 days for 16+ hrs/week) 

• 1 free chiropractic visit/month 
• Discounts on healthcare services 
• 30% off Apothecary products 
• Employee-paid options for 401k and insurance including dental, life, accident, vision, cancer, and short-term disability 
• Paid vacation, sick time, and 8 holidays/year 

Physical Requirements 

This position requires the ability to perform routine office tasks in a professional healthcare environment.  

1. Should be able to sit or stand for extended periods and move freely throughout the clinic, facility, and surrounding community spaces as needed. 
2. Occasionally lifts, carries, or moves materials and supplies weighing up to 25 pounds. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Equal Opportunity Statement 

At Sojourns Community Health Clinic, we believe that a healthy community is one where everyone is valued, respected, and included. We are proud to be an equal opportunity employer and are committed to creating a workplace where differences are celebrated and all team members can thrive. We welcome applicants of every race, ethnicity, gender identity, sexual orientation, age, ability, religion, and background. Just as we care for the whole person in our patients, we strive to honor the whole person in our staff, fostering an environment of belonging, growth, and shared purpose.  

How to Apply 

Please send your resume and a brief cover letter to [email protected]