Softek Enterprises LLC Management Analyst Remote · Full time

Apply for Management Analyst

Key Responsibilities

• Requirements Gathering: Conduct stakeholder interviews, workshops, and analysis sessions to capture functional and non-functional requirements
• Business Analysis: Analyze current state processes, identify gaps, and recommend data-driven solutions
• Stakeholder Engagement: Facilitate communication between IRS customers, business units, and technical development teams
• Documentation: Create comprehensive requirements documentation, user stories, and acceptance criteria
• Process Mapping: Document current and future state business processes, data flows, and system interactions
• Solution Design: Collaborate with technical teams to ensure proposed solutions meet business objectives
• Testing Support: Develop test scenarios, coordinate user acceptance testing, and validate business requirements
• Change Management: Support organizational change initiatives related to new data capabilities and processes
• Reporting: Provide regular status updates on requirements gathering activities and project progress

Required Qualifications

• Experience: Minimum 4 years conducting requirements gathering for IT projects, with focus on data pipeline/data warehousing initiatives
• Project Count: Demonstrated experience with at least 2 IT data pipeline or warehousing projects of similar complexity
• Business Analysis: Strong background in business process analysis, requirements documentation, and stakeholder management
• Technical Understanding: Familiarity with data architecture concepts, ETL processes, and analytics platforms
• Communication: Excellent written and verbal communication skills with ability to translate business needs into technical requirements
• Education: Bachelor's degree in Business Administration, Information Systems, Public Administration, or related field

Preferred Qualifications

• Certifications: Certified Business Analysis Professional (CBAP), PMI-PBA, or similar credentials
• Government Experience: Previous work with federal agencies, understanding of government operations and compliance requirements
• IRS Knowledge: Familiarity with tax processing, IRS systems, or Treasury Department operations
• Agile Experience: Experience with Agile methodologies, user story development, and iterative requirements gathering

Technical Environment

• Analysis Tools: Microsoft Visio, Confluence, JIRA, SharePoint
• Data Platforms: Understanding of Databricks, AWS services, and modern data architectures
• Documentation: Advanced proficiency in Microsoft Office Suite, requirements management tools
• Collaboration: Experience with virtual collaboration tools and distributed team environments