Social Cantina- Mishawaka, IN Assistant General Manager Mishawaka, IN · Full time Company website

Apply for Assistant General Manager

As the Assistant General Manager of Social Cantina, you will play a pivotal role in overseeing all aspects of our operation, ensuring exceptional service, and maintaining our reputation as a premier dining destination. Your leadership and expertise will be instrumental in driving the success of our restaurant and fostering a positive work environment for our team. 

Responsibilities: 

• Operations Management: 
• Oversee daily operations to ensure smooth and efficient functioning of the restaurant. 
• Monitor and maintain high standards of food quality, presentation, and service. 
• Implement and enforce health and safety protocols to ensure compliance with regulations and uphold a safe dining environment. 
• Financial Management: 
• Develop and manage budgets, forecasts, and financial plans to achieve revenue and profitability goals. 
• Monitor financial performance and implement strategies to optimize profitability while controlling costs. 
• Conduct regular financial analysis and reporting to track performance and identify areas for improvement. 
• Team Leadership: 
• Recruit, train, and supervise staff members, including servers, bartenders, chefs, and support staff. 
• Foster a positive and collaborative work culture, providing guidance, support, and mentorship to team members. 
• Conduct performance evaluations, provide feedback, and implement training programs to enhance employee skills and performance. 
• Customer Service: 
• Ensure exceptional customer service by maintaining high standards of hospitality and resolving any customer concerns or complaints promptly and effectively. 
• Cultivate relationships with guests and create memorable dining experiences to encourage repeat business and positive word-of-mouth. 
• Marketing and Promotion: 
• Develop and implement marketing strategies to attract new customers and promote special events, promotions, and menu offerings. 
• Utilize social media, email marketing, and other channels to engage with customers and build brand awareness within the community. 
• Inventory Management: 
• Oversee inventory levels and ordering of food, beverages, supplies, and equipment to ensure adequate stock and minimize waste. 
• Implement inventory control measures to optimize inventory turnover and reduce shrinkage. 

Qualifications: 

• Minimum of 5 years of experience in restaurant management, with at least 2 years in a senior leadership role. 
• Extensive knowledge of Latin cuisine and experience working in a full-service restaurant environment. 
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. 
• Excellent organizational and time management abilities, with a proven track record of managing multiple priorities effectively. 
• Solid understanding of financial principles and experience with budgeting, forecasting, and financial analysis. 
• Exceptional customer service skills and a passion for delivering memorable dining experiences. 
• Proficiency in restaurant management software and Microsoft Office Suite. 
• Currently hold or able to obtain a state liquor serving permit (where applicable). 
• Currently hold or able to obtain a ServSafe Manager Certification.