Sobe Rehab Patient Scheduler Hallandale Beach, FL · Full time

Apply for Patient Scheduler

We are seeking a highly organized and experienced patient scheduler with a background in home health or outpatient therapy scheduling. As a member of our exceptional team, the ideal candidate will possess the same qualities as our current staff, including being diligent, forward-thinking, detail-oriented, and capable of handling a variety of tasks with precision and enthusiasm. This role will involve managing a busy schedule, handling a high volume of phone calls and texts related to patient/therapist schedule modifications. The successful candidate will be comfortable working independently and implementing new systems and strategies to optimize efficiency.

At Sobe Innovative Rehabilitation, our schedulers play a crucial role in ensuring that our therapy team and patients are scheduled effectively, taking into account the unique scheduling needs of both parties. They are also responsible for ensuring that patients' needs are met in a timely and appropriate manner. Your employment with Sobe Innovative Rehabilitation is rewarded through a robust benefits package including profit-sharing 401k, PTO, sick leave, paid holidays, bonus program, and a fun, uplifting work environment.

Responsibilities will include:

- Creating and maintaining schedules for our therapist staff

- Coordinating and organizing schedules for clients and patients based on healthcare plans and the availability of healthcare professionals

- Maintaining accurate statistics and reports related to staff and patients

- Ensuring client and staff information is properly entered and updated in our database

- Managing information databases containing details of both staff and clients

- Communicating with healthcare providers, staff, and clients regarding daily schedule changes

- Building professional relationships with clients and staff to ensure excellent service delivery

- Participating in activities and programs aimed at enhancing the quality of our services

- Maintaining and ensuring accuracy of scheduling systems

- Respecting patient confidentiality and maintaining their privacy

- Keeping the team manager informed of any conflicts or issues related to schedules

Requirements:

- Excellent communication skills, both verbal and written

- Strong interpersonal skills and a friendly demeanor

- Ability to multitask and adapt to changing priorities

- Strong customer service skills and a commitment to providing exceptional care

- Excellent coordination and analytical abilities

- Attention to detail to avoid and resolve conflicting schedules

- Ability to work well within a team or take the lead when necessary

- At least one year at current position

This position is well-suited for someone who is dependable, enjoys working with people, thrives in a flexible and adaptable work environment, pays close attention to detail, embraces challenges, and is capable of working independently.