Snohomish Pest Control Operations Manager – Pest Control Snohomish, WA · Full time Company website

Apply for Operations Manager – Pest Control

Snohomish Pest Control is a pest control company serving Snohomish County and surrounding communities. We provide residential and commercial pest control services with a focus on honest recommendations, quality work, clear communication, and long-term customer relationships. We are not the company that scares people into expensive plans. We are here to take care of our neighbors, solve pest problems the right way, and provide dependable service people can trust. What makes us different is the way we approach both customers and our team. We care about doing quality work, communicating clearly, and building a company that lasts. We are growing from a small local operation into a stronger, more structured company with clear leadership, consistent service standards, and real long-term opportunity for the right people. We are looking for team members who are dependable, professional, customer-focused, and willing to take ownership. For someone with experience, leadership ability, and the right character, Snohomish Pest Control is a place to help build something meaningful.

Operations Manager - Pest Control

Snohomish Pest Control is looking for an experienced pest control professional to help lead day-to-day operations for a growing local company.

We are a locally owned pest control company serving Snohomish County and surrounding areas. Our focus is honest service, quality work, clear communication, and taking great care of our customers. We are looking for someone who can help lead both the field and operational side of the business as we continue to grow.

This is not just a route technician position. This is a hands-on leadership role for someone with pest control experience, management ability, and the desire to help build a strong, consistent team.

Compensation

Salary range: $65,000 to $85,000 per year, depending on experience and fit.

Compensation may include a base salary plus performance-based bonus opportunities tied to service quality, customer satisfaction, route execution, team leadership, recurring service growth, and overall operational impact.

About the Role

The Operations Manager will help oversee field service, technician standards, scheduling support, customer experience, inventory, equipment, and daily operational follow-through.

This person will still perform pest control services in the field, but the goal of the role is bigger than running a route. We are looking for someone who can help prevent problems, support the office, lead technicians, and make sure customers are taken care of well.

Responsibilities

- Perform residential and commercial pest control services

- Lead by example in the field with high-quality service and customer communication

- Help keep daily schedules on track

- Support office communication and coordination as needed

- Help train and support technicians

- Maintain truck cleanliness, equipment standards, and inventory levels

- Read job notes before service and complete clear service reports

- Handle customer questions and service concerns professionally

- Identify recurring service opportunities

- Ask satisfied customers for reviews

- Help prevent callbacks, missed details, and operational surprises

- Communicate supply needs, scheduling issues, and customer concerns early

- Help build systems that make the company more consistent and less owner-dependent

Requirements

- Active Washington State pesticide license

- Pest control field experience

- Experience managing, leading, or helping operate a pest control company

- Strong knowledge of residential pest control

- Rodent control experience

- Strong customer communication skills

- Clean driving record

- Comfortable working in crawlspaces and performing hands-on pest control work

- Organized, dependable, and able to follow through

- Able to lead technicians and uphold service standards

- Comfortable working with both field staff and office staff

Who We Are Looking For

The right person is experienced, steady, honest, organized, and good with people.

We are looking for someone who understands that great pest control is not just about treating pests. It is about earning trust, communicating clearly, solving problems, and taking care of customers well.

You should be comfortable leading from the field, setting the standard for other technicians, supporting the office team, and helping prevent problems before they reach the owner.

Long-Term Growth Opportunity

For the right person, this role has the potential to grow into a larger leadership position such as General Manager, Branch Manager, Operating Partner, or future ownership opportunity.

Any ownership path would be earned over time and based on proven performance, leadership, customer trust, operational responsibility, and the ability to reduce owner involvement. It is not automatic and would be clearly outlined in writing before any ownership transition begins.

We are looking for someone who wants to help build a serious, long-term local pest control company and is willing to carry real responsibility as the company grows.

About Snohomish Pest Control

Snohomish Pest Control is built on honest recommendations, quality service, and long-term customer relationships. We are not the company that scares people into expensive plans. We are here to take care of our neighbors and provide dependable pest control people can trust.

How to Apply

If you are an experienced pest control professional with management experience and an active Washington State pesticide license, we would love to talk.

Please apply with your resume, license information, and a brief note about your pest control and leadership experience.