ROLE EXPECTATIONS

Account Support

• Completing writing projects, meeting deadlines and following content requirements in terms of style and project specifications
• Revising content whenever customers or clients request changes
• Helping create style guides or suggesting changes to ensure content is consistent and clear
• Working with customers to define their content needs
• Conducting research on any given topic and conducting regular research specifically on education centered topics to ensure writing remains relevant in the education space and sector
• Optimizing articles for SEO and accessibility
• Writing engaging content for blogs, newsletters, stakeholder communications, talking points, op-eds, case studies, video scripts, infographics and other assets
• Identifying gaps in content and recommending new topics
• Editing content to ensure consistency and alignment of voice, grammar, punctuation and style
• Staying up to date on industry trends to support content development
• Distilling complex concepts and language into content that is easily understood
• Working closely with internal stakeholders to ensure alignment and consistency in messaging, branding, and style
• Work with clients to understand their unique communication needs and develop content that aligns with their business objectives
• Stay up-to-date with emerging trends in content writing, digital marketing, and SEO to ensure our clients are always ahead of the curve
• Manage multiple projects simultaneously and prioritize workload to ensure timely delivery of high-quality content

Note: This job description is subject to change or updates as the firm sees fit to ensure this role is meeting the needs of the firm.

COMPETENCIES 

• Excellent writing and editing skills, with a keen eye for detail and a strong command of grammar, punctuation, and style and experience doing this in a role for a minimum of 1-3 years.
• Strong research skills and the ability to develop content that is well-researched, informative, and engaging
• Demonstrated experience in developing and implementing content strategies that drive business objectives
• Familiarity with implementing and applying SEO best practices and the ability to optimize content for search engines
• Strong organizational and project management skills, with the ability to manage multiple projects simultaneously and prioritize workload to meet deadlines
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
• Excellent communication skills and the ability to collaborate with clients, internal teams, and external partners
• Computer literacy, as content writers use computers to create projects and to communicate with their team through systems including but not limited to (monday.com and Google Drive). 
• The ability to collaborate with other writers and editors to complete projects
• Demonstrated experience providing constructive feedback on writing projects in order to bring the project to satisfactory completion
• Proven work experience as a Content Writer, Copywriter, Reporter/Journalist, or similar role
• Portfolio of published articles
• Familiarity with web publications
• Excellent writing and editing skills in English

REQUIREMENTS 

• Please provide at least 4 writing samples that exhibit your ability to apply writing skills and conventions to specific projects including but not limited to (press releases, op-eds, blogs, newsletters, and articles).
• Applicants will be required to complete a timed writing exercise to demonstrate their writing skills. 

EDUCATION BACKGROUND

• 3+ years of experience in a content development setting as a Content Writer, Copywriter, Reporter/Journalist, or similar role

BENEFITS 

• 401 (k) plan with company match 
• Medical, dental and vision insurance 
• Unlimited PTO 
• Paid Parental Leave