We are seeking a motivated and customer-focused Call Center Assistant to join our team on a part-time basis. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a professional and timely manner.
**Job Overview:**
As a New Jersey Call Center Assistant REMOTE PT/FT, you will play a crucial role in providing exceptional customer service to our clients. This position is perfect for individuals who are passionate about helping others and thrive in a fast-paced environment. You will have the opportunity to work remotely and make a positive impact on our customers' experience.
**Responsibilities:**
- Handle inbound and outbound calls with professionalism and courtesy
- Provide accurate information and assistance to customers regarding products and services
- Resolve customer inquiries and issues in a timely and efficient manner
- Maintain a high level of customer satisfaction through excellent communication skills
- Collaborate with team members to ensure seamless customer service experience
- Keep detailed records of customer interactions and transactions
**Requirements:**
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and CRM software
- Must have a quiet workspace and reliable internet connection for remote work
**Salary Range:**
$28 to $35 per hour
*Please note that Smirta Inc. is an equal opportunity employer and does not inquire about criminal backgrounds during the hiring process.*
If you are passionate about customer service and eager to make a difference, we would love to hear from you. Apply now to join our team as a Call Center Assistant REMOTE PT/FT!
$28 - $35 per hour