SmartMoving Software Head of Partnerships Remote · Full time

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SmartMoving is the fastest-growing SaaS solution in the moving industry. We provide an end-to-end CRM system that allows moving companies to run their entire operation through our platform in order to drive efficiency, increase revenue, and have full visibility into every aspect of their business. We pride ourselves on having the best solution in the industry as well as understanding and delivering best practices and excellence to our customers.

About the Role

SmartMoving is seeking an experienced and highly autonomous Head of Partnerships to lead the strategic development and execution of our new Partner Program. This senior role will identify and negotiate exclusive or preferential agreements with key players in the moving services industry, ensuring that our customers derive unique benefits and enhanced profits from utilizing SmartMoving even beyond the (incredible) value of our core platform. 

Reporting directly to the VP, Product, this role will operate with significant independence, representing SmartMoving with some of the industry’s most influential organizations. The Head of Partnerships will evaluate partnership priorities, secure transformative deals, and drive their success as businesses within SmartMoving through seamless cross-functional coordination with our product, sales, marketing and customer-facing teams.

What You'll Do

• Strategy & Prioritization: Define and execute a high-impact partnership strategy aligned with the company’s objectives, focusing on exclusive or preferential partnerships that differentiate SmartMoving and enhance customer value.
• Partner Identification & Outreach: Systematically identify, evaluate, and prioritize top-tier potential partners across moving services and adjacent industries; conduct rigorous market and competitive analysis to inform targeting.
• Negotiation & Deal Structuring: Lead end-to-end negotiations, crafting and securing mutually valuable agreements for us and our partners.
• Cross-Functional Execution: Once an agreement has been signed, serve as the business lead within the company for that partnership. You will build operating plans and revenue goals; partner with product and development to ensure the product we build matches your vision; and work with our go-to-market teams to ensure we have the people, materials and knowledge to execute effectively.
• Performance Monitoring & Optimization: Establish and track key metrics—revenue, retention, adoption, partner satisfaction—and use that data to optimize programs and pivot strategies as needed.
• Internal Advocacy & Leadership: Serve as the internal champion for partnership initiatives, translating partner insights into compelling business cases, aligning stakeholder buy-in, and reporting progress to executive leadership.

What We’re Looking For

The ideal candidate is strategic, self-driven, and excels in both negotiations and execution. Specifically:

• Proven record (typically 7–10+ years) of leading impactful strategic partnerships in comparable industries, preferably with experience in SaaS, logistics, or moving services.
• Exceptional negotiation and deal-making skills, with experience structuring exclusive or high-value partnerships.
• Outstanding cross-functional collaboration capability; able to navigate complexity, solve problems, and drive results in partnership activation.
• Strategic thinker with excellent analytical and communication skills; comfortable operating autonomously while aligned with company goals.
• Executive presence: confident in representing SmartMoving externally at high-stakes meetings and maintaining relationships with senior executives.
• Metrics-driven: adept at defining, tracking, and communicating success metrics, able to pivot tactics based on insights.
• A builder: You’ll launch this effort largely from scratch, so you have experience building strategically important initiatives with little prior structure. 

Core Values

At SmartMoving we:

• Obsess over our customers – we succeed only when our customers succeed.
• We help each other win – No silos. No handoffs. No “not my job.” We step in, pitch in, and have each other’s back. Everyone’s work matters, and we’re building this together.
• Take ownership – We do what we say we’ll do. We don’t wait for someone else to fix it. If it’s ours, we own it. We care about the outcome and follow through.
• We never stop learning – We say curious. We learn from movers, the industry and each other.
• We celebrate – We take the work seriously, not ourselves. We bring energy, recognize each other and take time to celebrate wins. We’re here to build something great and enjoy the ride.

Why Join Us?

• Lead the development and execution of one of our key strategic pillars, driving the future success of an already fast-growing company. We’ve been in the Inc 5000 each of the past two years!
• Join a collaborative team that values transparency and learning.
• Flexible work environment, remote-friendly with a preference for Dallas-based candidates in a hybrid role.

Benefits Include

• Competitive compensation package
• Medical, dental, and vision plans
• Paid time off plus holidays
• 401(k) plan with company match
• Paid parental leave
• Annual team retreat