Slark's Automotive Services, Inc.
Assistant Manager
Jackson, OH
·
Full time
As the Assistant Manager at Slark's Tire & Service Center, you'll play a key role in the daily operations of our shop by supporting the Shop Manager, assisting customers, coordinating vehicle repairs, ordering parts, and ensuring every customer receives exceptional service. We're looking for a dependable, organized individual with automotive knowledge who enjoys working in a fast-paced environment and takes pride in helping both customers and teammates succeed.
About Slark's Automotive Services, Inc.
Slark's Automotive Services, Inc. is comprised of both Slark's Collision Center, Inc., being located at 965 E. Main St. and Slark's Tire & Service Center, Inc. (Goodyear TSN), located at 66 E. Broadway St, both in Jackson, OH.
Our purpose is to provide the highest quality automotive services within our community and surrounding areas! With more than 40 years in the industry, we are equipped with the knowledge and staff to get you back on the road safely. We believe in investing in state-of-the art equipment, and training for our employees.
Slark's Automotive Services is a local and family-owned business, and we are truly honored to be able to serve our community for all of your automotive needs! We like to say, "We are here when you need us!"
Description
Responsibilities
- Assist the Shop Manager with daily operations and administrative duties
- Greet customers and provide exceptional customer service
- Answer incoming phone calls and schedule repair appointments
- Listen to customer concerns and help coordinate appropriate vehicle repairs
- Order, track, and return automotive parts
- Monitor repair progress and provide customers with timely updates
- Process repair orders, invoices, and customer payments
- Communicate repair information between customers, technicians, and management
- Enter and maintain accurate customer and vehicle information in our management software
- Assist with inventory, organization, and other operational tasks as assigned
Qualifications
- Automotive repair and parts knowledge is required
- Strong customer service and communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Comfortable using computers and learning shop management software
- Dependable with excellent attendance
- Positive attitude and willingness to support the entire team
What We Offer
- Monday-Friday schedule (8:00 AM-5:00 PM)
- No weekends
- Competitive pay based on experience
- Medical, Dental, Vision, and Life Insurance
- Retirement benefits
- Paid holidays and paid time off
- Opportunity to grow within a locally owned, family-operated business