Sit Means Sit Dog Training Office Coordinator Madison, WI · Full time

Apply for Office Coordinator

At Sit Means Sit Madison, we aim to build a better bond and understanding between dog and owner. We are the largest dog training company in the US for good reason! Our large network of pet professionals keeps our knowledge growing and evolving constantly.

We are looking for someone who is outgoing and personable, and can portray that via phone and email. Our Office Coordinators is the first person our future clients speak to. Your job is to be helpful, understanding, knowledgeable, and professional.

As an Office Coordinator, you are the first point of contact for every future client. Your job is to communicate with future clients, current clients, and vendors with professionalism. You will have a variety of tasks such as contacting leads, scheduling consultations and training sessions, light cleaning, and responding to calls, texts, and emails.

While you will not be responsible for training the dogs, you will get to see the dogs you scheduled progress throughout the course of their training. Seeing the success of each dog and owner is the most fulfilling part of the job!

Administrative experience is preferred, but not required. If you have a passion for helping dogs and dog owners, we will teach you the rest!

Priorities

• Safety is always the #1 priority
• Believe in and follow our core values
• Treat all clients, dogs, and employees with integrity and respect
• Respond to each client swiftly
• Sanitation. Dogs can be messy.
• Provide excellent customer service

Responsibilities include:

• Reaching out to and responding to clients
• Scheduling consultations and training programs
• Maintaining rapport with clients
• Answering phones, texts, and emails in a professional and helpful manner
• Contribute to marketing ideas
• Helping to maintain a safe and clean work space

Qualities we look for:

• Effective communicator
• Time efficient and organized
• Goal oriented and driven
• Works well as a team
• Creative and innovative
• Verbal and written skills
• Outgoing, confident, and self-assured

Requirements:

• Be at least 18 years old
• Be able to work mornings, afternoons, evenings and weekends (Schedule is four 10 hour shifts each week)
• Pass background check
• Have reliable transportation
• Front desk experience (preferred)

Benefits:

• Health, Dental, and Vision Insurance
• IRA contributions
• Employee discounts on products
• Potential to bring your dog to work
• PTO after your 90 day probationary period