Shavano Family Practice Work From Home Call Center/ Customer Support- Full Time/ Part Time San Antonio, TX · Remote · Full time

Apply for Work From Home Call Center/ Customer Support- Full Time/ Part Time

At Shavano Family Practice, we are seeking dedicated individuals to join our team as Work From Home Call Center/ Customer Support representatives in San Antonio, TX. This position offers both full-time and part-time opportunities with a competitive salary range of $25 to $37 per hour.

**Job Overview:**

As a Work From Home Call Center/ Customer Support representative, you will be responsible for assisting patients and clients with inquiries, scheduling appointments, and providing exceptional customer service over the phone. This role plays a crucial part in ensuring our patients receive the care and support they need.

**Responsibilities:**

- Answer incoming calls from patients and clients in a professional and courteous manner

- Assist with scheduling appointments and managing calendars

- Address customer inquiries and resolve issues in a timely and efficient manner

- Maintain accurate and detailed records of all interactions

- Collaborate with team members to ensure a seamless customer experience

**Requirements:**

- High school diploma or equivalent

- Previous experience in a call center or customer support role preferred

- Excellent communication skills, both verbal and written

- Ability to multitask and work efficiently in a fast-paced environment

- Strong attention to detail and problem-solving skills

- Proficiency in using computer systems and software applications

At Shavano Family Practice, we are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

If you are passionate about customer service and looking for a rewarding opportunity to work from home, we encourage you to apply for our Work From Home Call Center/ Customer Support position. Join us in making a difference in the lives of our patients and clients.