Service First Heating and Cooling, LLC Residential HVAC Service Technician Canal Winchester, OH · Lancaster, OH · Full time Company website

Apply for Residential HVAC Service Technician

Service First Heating and Cooling is a family-owned and operated full-service residential HVAC company, founded with the goal of providing our clients with a personalized service experience built on integrity. With 15 years of industry expertise, we bring a wealth of knowledge to every project, ensuring optimal comfort and efficiency for homeowners. As seasoned experts in heating and cooling solutions, we are committed to delivering reliable, innovative, and high-quality service tailored to meet your needs. As a Heil Elite dealer, we offer our customers exclusive benefits, including the Heil No Hassle warranty. Whether it’s expert installations, repairs, seasonal maintenance, or indoor air quality solutions, you can trust us to keep your home comfortable year-round.

Service First Heating & Cooling is looking for an experienced Residential HVAC Service Technician to join our growing, family-owned team.

This is primarily a service and diagnostic position, with opportunities to assist our installation team when needed. We’re looking for someone who enjoys troubleshooting, takes pride in doing quality work, communicates well with homeowners, and is willing to pitch in as part of a team.

And one of the biggest differences at Service First: NO ON-CALL REQUIRED.

We believe HVAC technicians should be skilled tradespeople and trusted advisors—not high-pressure salespeople. Our approach is simple: diagnose the problem correctly, fix what makes sense to fix, give customers honest options, and let them make the decision that's right for their home.

If that sounds like the way you believe HVAC service should be done, we'd like to talk.

What You'll Do:

• Diagnose, troubleshoot, and repair residential HVAC systems, including furnaces, air conditioners, heat pumps, and indoor air quality products.
• Perform routine maintenance and system tune-ups to ensure optimal performance and efficiency.
• Accurately assess system issues and recommend solutions to homeowners.
• Assist with installing HVAC systems including furnaces, air conditioners, heat pumps, and ductless units
• Accurately document findings, repairs, and recommendations on service tickets
• Educate homeowners on system condition and present repair, replacement, or other optional services when appropriate.
• Maintain a clean work area and professional appearance
• Ensure all work is performed safely and in compliance with industry regulations.
• Provide excellent customer service and uphold company values
• Assist with training new technicians as needed

Qualifications:

• 3-5+ years of residential HVAC experience with strong service/diagnostic experience.
• EPA (Universal) certification required.
• Strong mechanical aptitude and troubleshooting skills.
• Ability to read and interpret schematics, wiring diagrams, and installation manuals.
• Excellent customer service and communication skills with ability to clearly explain system issues and provide honest recommendations.
• Valid driver’s license and a clean driving record.
• Ability to lift heavy equipment, work in various weather conditions, and perform physically demanding tasks.
• Occasional overtime and weekends may be available/needed during peak seasons; there is no on-call requirement.
• NATE certified or ability to obtain within 1 year of hiring.

Why Join Us?

• Family-owned and operated company with a strong reputation for integrity and customer service.
• Competitive pay and benefits.
• Performance incentives.
• No On-Call Required.
• Opportunities for career growth and ongoing training.
• Supportive team environment where your skills and contributions are valued.

If you're an experienced HVAC professional looking for a rewarding career with a company that values expertise and customer satisfaction, apply today!