Serene Harbor, Inc.
Child Case Manager/Prevention Specialist
Palm Bay, FL
·
Full time
Company website
The Child Case Manager/Prevention Specialist at Serene Harbor, Inc. provides trauma-informed, empowerment-based advocacy and case management services to children and families impacted by domestic violence. This role focuses on ensuring child safety and well-being through timely assessments, individualized service planning, crisis intervention, and the facilitation of safe and healthy relationship education. Working closely with community partners, the position supports survivors through advocacy, referrals, court accompaniment, and transportation services, while maintaining shelter safety protocols and accurate documentation. The role requires flexibility, strong communication skills, and a commitment to social justice and survivor-centered care.
About Serene Harbor, Inc.
Description
SERENE HARBOR, INC.
Title of Position: Child Case Manager/Prevention Specialist
Supervising Position: Program Director
Qualifications:
- Bachelor’s degree in a related field, or minimum 2 years experience in domestic violence and/or social services
- Must have experience working with children
- Must understand victimization and trauma
- Experience & knowledge of domestic violence, social justice issues, particularly gender violence, immigration, and racial, class, and/or sexual orientation issues preferred.
- Valid Florida’s driver’s license. Safe driving record. Willing to drive company van.
- Reliable transportation for off-site commute
- Excellent interpersonal and community-building skills.
- Strong written and oral communication skills.
- Must be able to work flexible hours (all shifts including weekends).
- Handle confidential information appropriately.
- Must be able to attend 30 hours of Domestic Violence Core Competency Training for Certification
- Work from an empowerment-based philosophy
Job Duties
- Teach safe and healthy relationship skills to Victims of Crime
- Coordinate, facilitate and participate in meetings with other community agencies
- Ensure that Child Safety, Health, and Needs Assessments are completed within 72 hours
- Develop and monitor the children’s plan of action/service plan
- Provide information and assistance for civil protection orders
- Facilitate support groups for youth and adults
- Direct service advocacy, including: Crisis de-escalation, Safety planning, Crisis counseling, Social service referrals with domestic violence empowerment and advocacy
- Maintain safety and security protocols at Shelter at all times
- Complete documentation in accordance with agency requirements
- Provide intake services for resident children and adults entering Shelter and exit interviews for adults exiting residential services
- Ensure survivors have a clean safe environment
- Participate in training to meet continuing education and certification requirements
- Transport clients and their parents, in company van, to: School, Child Care, Court House , Medical care, Other community agencies
- Perform other duties as necessary or assigned
Salary commensurate with qualifications and experience
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary
$18 - $20 per hour