Segues Relocation Specialist - Milwaukee area (client location based/ field role) Remote · Part time Company website

As a Relocation Specialist, you will work primarily with fellow relocation specialists to provide hands-on support with various stages of our clients relocation or decluttering journey including but not limited to, packing, organizing, downsizing, and setting up their new home. This is a rewarding role for someone who enjoys meaningful work, problem-solving, and bringing calm to what can be a stressful time for our clients.

About Segues

Join Our Team - Where Every Move Changes a Life

At Segues Senior Move Solutions, moving is about far more than boxes—it’s about people, memories, and meaningful life transitions.

For more than 25 years, we’ve been the trusted partner for seniors and families across Wisconsin and Northern Illinois, helping clients downsize, relocate, and settle into new chapters with compassion, dignity, and care. Unlike traditional movers, we support both the physical and emotional sides of moving, creating smooth, stress-free transitions while honoring the lives and legacies behind every home.

We’re always looking for compassionate, dependable individuals to join our growing team.

At Segues, your work truly matters. Every day, you’ll help make life easier for seniors and families during important transitions while working alongside a supportive team that values kindness, collaboration, flexibility, and respect.

If you’re looking for meaningful work with purpose—and want to be part of a company that makes moving more human—we’d love to meet you.

Description

Client Service & Experience


  • Provide professional packing and unpacking services with care and attention to detail.
  • Assist clients with sorting, organizing, and making decisions about household belongings.
  • Support clients in the downsizing process, including donation and disposal coordination.
  • Help plan and set up the new home, ensuring comfort, safety, and familiar surroundings.
  • Handle client belongings respectfully and with discretion at all times.
  • Maintain a clean, organized work environment during moves.
  • Work alongside the moving crew on move day, completing final preparations and confirming all items are loaded.
  • Support efficient project operations by delivering and retrieving moving supplies at client locations as needed.


Communication & Teamwork


  • Communicate clearly, professionally, and respectfully with clients, families, coworkers, and service providers.
  • Keep appropriate team members informed of changes, concerns, client needs, or issues affecting the work.
  • Contribute to a collaborative team environment and assist coworkers when needed.


Quality & Accountability


  • Follow Segues procedures, safety practices, documentation requirements, and established standards. Take ownership of assigned responsibilities and follow through on commitments.
  • Collaborate with team members to execute smooth and efficient move days


What Success Looks Like


  • Provides clients with a compassionate, professional, and dependable experience. Completes work accurately and efficiently while maintaining Segues standards.
  • Communicates proactively and follows through on commitments.
  • Demonstrates sound judgment and knows when to escalate questions or concerns.
  • Works effectively as part of a team.


What We're Looking For

Required Qualifications

  • 2+ years of working experience requiring excellent communication skills and teamwork
  • Compassionate, patient, and respectful demeanor—especially with older adults.
  • Strong organizational skills and attention to detail.
  • Ability to lift and carry boxes and furniture (typically up to 40 lbs).
  • Ability and comfort to walk up and down stairs. Ability to work while standing up to 8 hours.
  • Ability to reach, grab, fold, bend, squat as role requires.
  • Comfortable working in fast-paced, hands-on environments.
  • Reliable transportation and a valid driver’s license.
  • Exceptional attendance and reliability.


Preferred Qualifications

Experience in caregiving, professional organizing, moving services, or working with seniors is a plus.


What we Value

How You Work Matters Because our employees work closely with older adults, families, coworkers, referral partners, and within clients' homes, how we perform our work is just as important as what we accomplish.

  • Compassion & Empathy - Recognize that transitions can be emotional and treat clients and families with patience and understanding.
  • Dignity & Respect - Respect each client's home, belongings, decisions, privacy, and individual circumstances.
  • Professionalism & Discretion - Represent Segues professionally and handle personal information and sensitive situations appropriately.
  • Reliability & Accountability - Be dependable, punctual, prepared, and responsible for following through on commitments.
  • Organization & Attention to Detail - Approach work thoughtfully and carefully while maintaining Segues quality standards.
  • Teamwork & Communication - Communicate openly, respectfully, and proactively while contributing to the success of the entire team.


Physical & Work Environment Requirements


This position is highly physical and requires the ability to: Stand or walk for extended periods. Bend, reach, kneel, climb stairs, or work in residential settings. Lift and carry up to 40 lbs pounds, with or without assistance. Drive between client locations. Use a computer, phone, and role-specific equipment. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.


Schedule & Travel Expectations


Typical schedule varies during business hours Monday-Friday 8am-5pm

Local travel - Typical within 50 miles of region this role supports (overnight travel unlikely)

Must have reliable, personal vehicleand valid driver's license

Salary

$19 - $22 per hour