Seed & Smith Operations Tech Denver, CO · Full time

Apply for Operations Tech

In early 2014 we came together to build an innovative company focused on two things: creating exceptional cannabis products and demonstrating our passion and our process for doing so. We began by rehabbing an old forklift manufacturing facility, turning a dated industrial space into a state of the art production campus that’s open to the public. Welcome to Seed & Smith. Here we meld science and love in our quest to trigger a renaissance in cannabis.

Reports to: Operations Manager

Required Schedule: Monday - Friday; 6:30 a.m. - 3:00 p.m. MST

Position Duties & Responsibilities (included but not limited to):

 

Production & Packaging

• Execute all production, packaging, and labeling processes across product types.
• Operate production and packaging equipment (cartridge filling, heat-sealing, RadSource, etc.).
• Complete and review batch sheets with accuracy.
• Perform quality assurance and quality control on all finished products.
• Conduct inventory counts, reporting, and organization of packaged goods.
• Maintain cleanliness and sanitation across all production and packaging areas.

 

Cultivation & Plant Care

• Maintain plant health in all growth stages (mothers, clones, veg, bloom).
• Water, feed, prune, top, and manage plants according to cultivation schedules.
• Take clones, and ensure proper labeling and compliance.

 

Harvest & Trim

• Harvest plants efficiently, including defanning, hanging, and wet/dry processing.
• Perform dry trimming, de-boning, and strain-specific trimming techniques with speed and accuracy.
• Maintain proper labeling, strain tracking, and batch organization to prevent mislabeling.
• Serve as quality control on the trim floor, ensuring accuracy and productivity of 3rd-party trim crews.
• Assist with cleaning, packaging, and HVAC/filter maintenance on non-harvest days.

 

Compliance, Safety & Facility Operations

• Maintain warehouse compliance with all applicable laws, regulations, and SOPs.
• Follow all security procedures and ensure secure handling of plants and products.
• Track plant waste and assist with regulatory compliance documentation.
• Maintain cleanliness and organization throughout all facility areas (veg, bloom, prep, trim, dry, cure, exterior).
• Support cross-facility operations when needed and work all scheduled shifts.

Retail Operations & Customer Service

• Verify ID and ensure only approved individuals (21+ or medical patients) enter beyond the front desk; maintain accurate visitor logs.
• Present a professional, customer-focused demeanor while communicating daily specials, promotions, and product information.
• Answer phones with proper etiquette, assist with customer inquiries, and route messages to leadership as needed.
• Stay knowledgeable on all product pricing, promotions, medical vs. recreational menus, and cannabis product details (cannabinoids, terpenes, effects, brands).
• Perform administrative tasks such as filing, scanning, printing, shredding, and maintaining organized records.
• Support storefront presentation through cleanliness, organization, and general housekeeping tasks.
• Deliver exceptional customer service, creating a friendly and welcoming retail environment.
• Assist leadership with product intake, restocking, barcode accuracy, and inventory rotation.
• Communicate daily deals, specials, and expiring inventory to staff; report discrepancies immediately.
• Support compliance by assisting Budtenders with transactions, checking in visitors, updating METRC records, uploading sales, and labeling new product.
• Maintain accurate filing of manifests, invoices, patient files, and closing documents; complete all opening/closing duties per SOP.

Competencies & Qualifications:

• Reliable work attendance required
• Enjoy working both autonomously and in a team environment
• Be self-motivated with the ability to prioritize
• Excellent time and task management skills
• Packaging and/or manufacturing experience a plus
• Cannabis experience is desirable but not required
• Have a high level of attention to detail
• Must possess or qualify for a MED Key or Support Badge

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to:

• Lift and/or move more than 50 pounds
• Standing for multiple hours
• Twisting, bending and complete range of motion movements

Compensation & Benefits:    

• Compensation Range: $20.50/hr to $21.00/hr (depending on experience).
• Medical, Dental and Vision Health Benefits
• Voluntary Life Insurance
• 401(K)
• Up to 48 hours of paid sick leave
• Up to 40 hours of paid vacation
• Paid holidays
• Personal Days (based on longevity with the company)
• Dispensary Perks (includes discounted product & merchandise)