Seattle Therapy – Skills for Life has an intentional culture with the core belief, hope begins with feeling understood that weaves through all aspects of the business and our growing customer and community relations. As Seattle’s go-to therapy clinic, we strive for excellence as we provide a family-centered, strengths-based, wraparound and collaborative approach to care. Seattle Therapy - Skills for Life is a place for our clients and families to be known, validated, and understood. Seattle Therapy is clinician owned and operated.
All Seattle Therapy leaders need to have inherent conceptual skills and people skills. They complete a wide range of difficult to complex tasks. Our leadership model empowers our team to do their best work and be their best selves. We are dedicated to ensuring that our team enjoys a supportive, fun, collaborative culture that promotes a healthy work life balance. As part of this role, Seattle Therapy is seeking someone who knows how to optimize the trajectory of our clinic inclusive of productivity, performance, clinical outcomes, and employment retention.
The Director of Clinical Services provides ongoing leadership to ensure high-quality patient care and the development of our employees and services to meet our vision. The Director of Clinical Services is a member of the business leadership team and will support the CEO by recommending corporate strategy, as well as contributing to the planning and execution of clinic performance goals. Their leadership drives improvement and supports the success of Seattle Therapy. They ensure high-quality patient care, develop policies, and maintain accurate records.
If this is not a full-time role, specific days/hours may be designated to the director’s responsibilities.
Responsibilities may include:
- Supervising clinical staff for compliance and development, partnering with clinical supervisors
- Acting as a liaison between our staff and customers/community
- Collaborating with administrators to implement new processes and procedures
- Analyzing current practices and standards to identify issues and areas for growth
- Maintaining a staff of sufficient number to effectively provide quality care for patients of all ages
- Interviewing and hiring new staff. Completing performance reviews with current staff with summary reports
- Training new staff, and providing opportunities for development and professional growth of staff, including evidence-based practices
- Terminating employment and/or coordinating end of employment with clinic manager
- Responsible for remaining current on research and trends impacting our professionals and services, and new developments
- Communicating with all staff and supporting projects as needed
- Working with scheduling to maintain productivity standards for all staff
- Preparing quality assurance reports
- Identifying new referral sources and local outreach opportunities
- Maintaining rapport and relationships with families, referral sources, and staff
- Providing direct and indirect services to support the team (e.g., coverage; maintain clinical caseload of ~10 per week, minimum, depending on clinic needs)
- Coordinating with operations manager and support personnel to address building/environment needs
- Participating in marketing activities to promote referrals and build team culture
- Regular attendance and participation in clinical supervision meetings
- Regular attendance, leadership and in-services during team meetings and “lunch & learns”
- Promoting staff and team cohesion in our mission and values
- Reporting to CEO
- The Director of Clinical Services must be a graduate of an approved school of Occupational Therapy, Speech-language Pathology,
- Must be currently licensed in WA in Occupational Therapy, or Speech-Language Pathology,
- Must have a minimum of three to five years of clinical experience with at least one year of supervisory experience,
- Strong organization, communication and collaboration skills
- May require a minimum of 3 months of training from Shelley O'Donnell
- 5+ years clinical experience
- 3+ years management experience
Working Conditions, Physical Demands, Travel
- General work conditions: outpatient clinic environment and walking or driving to community/home settings
- Physical demands: the ability to transition from standing to/from floor, sit feel, crawl, bend, reach, carry, and occasionally list or move up to 50 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this pediatric position. Reasonable accommodation may be made.
- Ability to use common office equipment.
- Patients may have behaviorally and emotionally demanding treatment needs.
- Ability to use common office equipment such as telephone, scanner, computer, printer/copy/fax, online scheduling/documentation/billing system.
Compensation and Benefits
- Pay schedule is commensurate with experience
- PTO accrued up to 150 hours per year
- Full-time eligible for medical benefits
The clinic is currently open Mondays - Fridays, 7:30 am - 6:00 pm. Full-time preferred with 8-hour or 10-hour shift options.