Seattle Massage Pro LLC Part Time Clinic Assistant Seattle, WA · Part time

Apply for Part Time Clinic Assistant

We provide combination relaxation with rehabilitation through customized massage therapy, infrared sauna, and floating, for a unique wellness experience. The right team really understands the importance of the entire customer experience, and for the right person, we're always hiring. Our massage therapists are highly skilled and able to use their knowledge and experience to help with a wide variety of concerns.

Seattle Massage Sauna and Float (formerly Seattle Massage Pro) is looking for a Clinic Assistant at our wellness clinic/spa in Madison Valley, Seattle.

Clinic Assistants are in charge of checking clients in, answering phones, managing the appointment schedule, maintaining the float room and sauna, general cleaning of the facility, keeping up with laundry, and providing an overall excellent client experience. Our brand focuses on customizing each session to the client, and that carries over not just with the massages, but with the entire experience of entering our space. From making tea, to setting the sauna temp the way they like it and leaving out as many towels as they asked for. Many of our clients are regular so a neighborly relationship with a warm and caring team is crucial to develop and maintain that consistently regular client base.

Strong customer service skills and ability to form friendly connections with the clients to make them feel welcomed and a part of the community are an absolute must. We also need someone with very clear and professional communication skills to be able to work with the rest of the team and transfer information timely and clearly to keep the place running smoothly. This person needs to be very comfortable with talking to the clients, getting to know them while they wait for their appointments and inquiring about their day, as well as remembering the details of their visits, and be able to smooth over any differences of opinion of they arise.

This clinic is really dependent on the person in this position being extremely reliable, motivated, and professional, since they will be running the clinic on their own while the therapists massage, and won't have a direct manager supervising them at each shift. Therefore, there needs to be a lot of common sense problem solving. And the ability to roll up the sleeves and do the little nitty gritty things that need done to maintain a professional space, even if it's not a glamorous activity, such as cleaning the windows or cleaning up a random mess that spilled on the sidewalk that was not created by us but looks terrible for our clients to have to pass by.

A strong work ethic and commitment to teamwork are extremely important to the flow of the entire clinic, since we're small and rely on one another.

The job is quiet, laid back, and you can set your own pace for the shift based on what needs accomplished with the schedule. It's very peaceful and relaxing-- a little refuge in a stressful world, yet steady and at times requires a moderately swift pace, but not hectic. The team is fun and supportive and are all very nice people to be around. If you're bored on the job, you're not doing it right. But also, if you're stressed out by schedules and conversations and keeping up with laundry, it's not the right fit for you. Students will be considered, but the shifts are set and rarely change, so a changing student schedule can be a challenge to work around with the other team members having their schedules already set and steady to their lives.

Hours Needed:

Approximately 8-20 hours per week. We're primarily looking for evening and weekend and fill-in shifts. The shifts are typically between 5 and 8.5 hours, with 30 minute breaks on the longer shifts. Shifts shorter than 5 hours are not a deal breaker, but it's honestly more challenging to get all the tasks accomplished and kept up on in a shorter time frame.

Duties include but not limited to:

• Checking clients in to floats, saunas, and massages
• Taking payments and rescheduling clients
• Managing the schedule and trouble shooting any potential conflicts with therapist schedules, keeping it staggered so the check-in and out process isn't overwhelmed
• Answering phone calls and returning calls and emails promptly
• Scheduling appointments
• Selling retail products
• Cleaning the facility and equipment, basic daily, and occasional more thorough or specific
• Customer service, talking with the clients and forming a friendly connection with them, making tea for clients, getting them water or extra towels
• Laundry, consistently-- everyone helps, no role is beyond laundry
• Opening and closing the clinic (depending on your shift it might be both)

Benefits:

• One free massage per month
• Free saunas and floats (when not working)
• Reimbursement (up to $50) for a pair of shoes that never leave the office
• PTO paid out at 1 hr/40 accrued (increases with longevity)
• Health insurance after 60 days at 20+ hrs/week

This is for you if you are:

• Reliable
• Dedicated to the teamwork philosophy
• Friendly
• Professional
• Tidy
• Mature
• Confident to work alone
• Enjoy providing an amazing experience for others
• Have at least one year experience in an office or clinic setting, so there aren't any unexpected challenges that need explained-- the core competencies of working or volunteering in an office / clinic setting need to be there

To Apply:

First, check out the website's careers page https://seattlemassagepro.com/careers to get a better feel for the brand and the company's core values and mission and see if you align with them. If so, send a resume and a brief letter as to why you think you'd be a good fit and address it to Amber Myers, CEO. Due to high volume of applicants, only resumes that follow these directions will be considered. Looking forward to meeting you!

Job Type: Part-time

Salary: From $23.00 per hour, DOE

Schedule:

• Evening shift
• Weekend availability