Screen Pilot Digital Marketing Operations Specialist Denver, CO · Full time Company website

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Screen Pilot is an award-winning, integrated marketing agency specializing in the hospitality, travel, and leisure markets. Operating globally with a "Smart With Heart" philosophy, we combine bold, emotionally resonant creative with advanced data insight to deliver tailored customer journeys.

The Role.

We’re looking for a Digital Marketing Operations Specialist to serve as part of our Client Leadership team and oversee the seamless delivery of a specialized service model. This hybrid role balances hands-on technical campaign execution and workflow optimization with dedicated account management. You’ll own the end-to-end onboarding lifecycle, manage a ticket-based client relationship, and ensure launches stay on track both technically and operationally.

What You’ll be Doing.

• Manage end-to-end onboarding lifecycle for a specialized service model
• Set up new property accounts and profiles within a proprietary software platform
• Serve as the primary executioner on campaign setup, tracking, and reporting
• Respond to client questions via a dedicated, ticket-based system
• Research and recommend process innovations for administrative tasks
• Explore the implementation of AI tools to maximize the efficiency of current workflows
• Track budgets, invoicing, and overall account health 
• Implement standardization across a high volume of account tactics 

What We’re Looking For.

• 2–3 years of agency-side account management or digital marketing experience across multiple disciplines.
• Comfortable working knowledge of Google Ads and Meta Ads Manager. 
• Basic technical understanding of performance marketing reporting and tracking. 
• Proven project management capabilities and the organizational skills required to independently prioritize daily tasks without getting overwhelmed.
• High technical literacy and the adaptability to quickly master and navigate proprietary software systems and databases.
• Strong verbal and written communication skills, with the confidence to lead internal conversations and provide professional, polished support to external client partners.
• Strong tactical decision-making skills, with the ability to independently resolve platform errors and utilize all available agency resources.
• A focused, process-driven individual contributor who thrives in a highly structured, execution-oriented role.

Benefits & Perks.

• 401(k) eligibility
• Medical, dental, and vision benefits
• Short Term Disability, Long Term Disability & Life Insurance Benefits
• Hybrid Work Model
• Generous PTO allowance
• Parental leave
• Volunteering PTO
• Professional & Personal Development
• Student Loan Repayment Plan Contributions
• Wellness Reimbursement Program
• Dog-friendly office

Screen Pilot is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.