School of Rock Eagle Rock Studio Coordinator Los Angeles, CA · Part time Company website

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School of Rock is the original performance-based, interactive music school founded in 1998 in Philadelphia. With 400+ schools worldwide and a strong internationally recognized brand, School of Rock is the largest after-school music education provider.

School of Rock's core mission is to enrich lives through performance-based music education and foster a growing, passionate community. This mission is achieved by providing a unique learning environment where students develop their musical proficiency while also building confidence, teamwork, and creativity within a culture of belonging.

Watch this video on what it's like to be a Studio Coordinator for School of Rock!

Position Summary

The Studio Coordinator is the administrative focal point for the School of Rock, providing outstanding customer service while managing multiple operational tasks. Reporting to the General Manager, this role involves supporting daily school operations and creating an exceptional experience for students, parents, and prospective customers.

Essential Duties and Responsibilities

Administrative Operations

• Manage complex scheduling for a busy music school environment
• Handle school opening and closing procedures according to established protocols
• Assist General Manager/Owner with various operational tasks as assigned
• Complete special projects, prepare reports, and handle administrative duties including billing support
• Maintain accurate records and documentation

Customer Service and Sales

• Greet and assist students, parents, and visitors with a welcoming demeanor
• Answer phones professionally and respond to inquiries about music programs
• Schedule and conduct tours for prospective students and parents
• Present School of Rock programs to potential customers
• Provide ongoing support and communication to current families

Student Support

• Supervise and assist students in common areas
• Ensure student safety and adherence to school policies
• Support positive learning environment for all students

Compliance and Safety

• Adhere to School of Rock Code of Conduct and all safety policies
• Follow Monitoring and Supervision policy requirements
• Maintain compliance with all applicable regulations

Required Qualifications

Experience and Skills

• Minimum 2 years of experience in front desk, reception, or customer service roles
• Exceptional attention to detail with strong multitasking abilities
• Excellent verbal and written communication skills
• Welcoming, outgoing personality with professional demeanor
• Strong team collaboration skills

Preferred Qualifications

• Interest in music and related arts
• Experience working with children and young people
• Previous experience in educational or recreational settings
• Spanish language skills (helpful but not required)

Working Conditions

• Fast-paced environment with frequent interruptions
• Regular interaction with children, parents, and staff
• Standard office environment with occasional physical activity
• Evening and weekend hours may be required based on school schedule

Compensation and Benefits

$19.00–$21.00 per hour, depending upon experience

Equal Employment Opportunity Statement

School of Rock provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or veteran status in accordance with applicable federal, state, and local laws, including the California Fair Employment and Housing Act (FEHA).

School of Rock complies with all applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

School of Rock expressly prohibits any form of unlawful harassment or discrimination. Any employee who believes they have been subjected to harassment or discrimination should report the matter immediately to management.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and requirements may change based on business needs.