Scenthound Melbourne Manager Melbourne, FL · Full time Company website

The Manager is an integral position at Scenthound, offering strong leadership, teamwork, sales expertise and exceptional customer service.

Description

About Us

Want to be part of the #nextbigthing!? Join our Melbourne Pack - We are one company, one team, with one mission. We trust, respect, and support one another.


Scenthound is not your everyday dog grooming shop. We are a revolutionary concept disrupting an outdated industry, focused on the dog’s overall health and wellness, not only haircuts! Our membership-based business model allows dogs to receive routine maintenance and consistent care.


Benefits and Perks

  • Competitive compensation plan that includes incentives
  • Medical, dental, and vision insurance benefit options
  • Merit-based pay increases
  • Paid vacation
  • Career growth path to other leadership positions in a growing company
  • Complimentary service membership


Manager position requires

  • Management experience
  • Customer service experience (retail, restaurant)
  • Strength to lift up to 70 pounds; stamina to stand for long periods of time
  • Reliable transportation
  • Ability to work weekends


Who We Are Looking For

As the Manager, you will effectively be running your own small business. You will be managing the team, interacting with & serving customers, and managing revenue and cost budgets.

 

We are looking for a confident leader who is great with people, hardworking, and willing to learn. A successful Manager will be capable of managing operations of the store to Key Performance Indicators, while also willing to roll up their sleeves and help out wherever is needed. We are looking for someone who is an independent problem solver, adaptable, detail-oriented, and loves dogs!


Tasks

  • Maintain a knowledgeable team that prioritizes dog wellness and safety
  • Provide leadership, guidance, and mentorship to employees
  • Uphold quality standards through hands-on participation, employee audits, and training
  • Promptly and accurately communicate information from upper management to your team
  • Identify when/where help is needed and provide assistance to maintain schedule
  • Create an environment conducive to teamwork, open communication, and Scenthound values
  • Manage client expectations; Resolve customer concerns
  • Ensure the safety of dogs and team members at all times


Skills and Abilities

  • Effective communication with team members and dog parents
  • Leadership, coaching, mentorship
  • Recruiting, hiring, and creating an engaging and effective team
  • Problem-solving
  • Attention to detail
  • Time-management – ability to make an efficient schedule
  • Computer/ technology proficiency
  • Accountability; hold oneself and others to a high quality of services


Salary

$40,000 - $50,000 per year